Course Details about TQUK Level 3 Diploma in HealthCare Support Work

The TQUK Level 3 Diploma in Healthcare Support Work, endorsed by Training Qualifications UK (TQUK), offers a comprehensive curriculum tailored to prepare individuals for roles within the dynamic healthcare sector. This diploma encompasses a wide array of essential subjects, ranging from gaining an understanding of healthcare systems and relevant legislation to refining communication skills vital for effective interactions with patients and colleagues.

Moreover, it provides thorough training in health and safety procedures, ensuring learners are proficient in creating and maintaining a safe environment conducive to quality patient care. Additionally, the program prioritizes personal development, encouraging learners to engage in reflective practices and pursue ongoing learning opportunities to foster their professional growth. Specific healthcare competencies, such as medication administration, personal care provision, and support for individuals with diverse needs, are also covered extensively.

Through a blend of theoretical knowledge and practical application, graduates emerge ready to thrive in various healthcare settings, ready to contribute meaningfully to patient well-being and the overall effectiveness of healthcare delivery.

Learning Outcomes for this Course

Learning outcomes for the TQUK Level 3 Diploma in Healthcare Support Work typically include:

1. Understanding Healthcare Systems: Gain comprehensive knowledge of healthcare systems, including their structure, functions, and regulations, to effectively navigate within healthcare settings.
2. Patient Care: Develop the skills necessary to provide high-quality care to patients, including assessing their needs, implementing care plans, and promoting their well-being in a respectful and compassionate manner.
3. Communication Skills: Enhance communication skills to effectively interact with patients, their families, and healthcare professionals, ensuring clear and accurate information exchange to facilitate optimal care outcomes.
4. Safeguarding and Welfare: Acquire knowledge and understanding of safeguarding principles and procedures to recognize and respond appropriately to situations involving vulnerable individuals, promoting their safety and welfare.
5. Health and Safety: Demonstrate competency in identifying potential hazards, implementing safety measures, and adhering to health and safety protocols to maintain a safe environment for patients, colleagues, and oneself.
6. Professional Development: Engage in continuous professional development activities to enhance knowledge, skills, and competence in healthcare support work, ensuring the delivery of up-to-date and evidence-based care practices.
7. Teamwork and Collaboration: Collaborate effectively with multidisciplinary teams, demonstrating the ability to work cooperatively towards common goals, contributing positively to the provision of holistic patient care.
8. Diversity and Inclusion: Recognize and respect the diversity of patients and colleagues, promoting inclusive practices that value individual differences and cultural sensitivity in healthcare delivery.
9. Ethical and Legal Responsibilities: Understand and adhere to ethical principles and legal frameworks governing healthcare practice, maintaining confidentiality, integrity, and professionalism in all interactions and decision-making processes.
10. Reflective Practice: Develop the capacity for self-reflection and critical analysis of personal practice, utilizing feedback and learning opportunities to continually improve performance and contribute to the enhancement of healthcare services.

Entry Requirements for this Course

There are no specific entry requirements however learners should have a minimum of level two in literacy and numeracy or equivalent. The recommended minimum age for this qualification is 16 years and above.

Who is this course for

The TQUK Level 3 Diploma in Healthcare Support Work is designed for individuals who aspire to pursue a career in the healthcare sector as support workers. This course is suitable for:

1. Individuals with a genuine interest in providing care and support to patients within healthcare settings.
2. Those seeking to develop the necessary knowledge and skills to work effectively as healthcare support workers in various healthcare environments, such as hospitals, clinics, residential care facilities, and community settings.
3. Aspiring healthcare professionals aiming to gain a comprehensive understanding of healthcare systems, patient care practices, and ethical considerations within the healthcare industry.
4. People looking to enter the healthcare field or transition from related roles into healthcare support work.
5. Individuals who wish to pursue further education or career advancement opportunities in healthcare, as this diploma provides a solid foundation for future studies or specialization within the healthcare sector.

Mandatory Units

This course contain total of 83 credit hours. The list below contains ALL mandatory units and optional units. 

Below that, the available pathways are listed by specialism

.

Manadatory Units

Sr#	Unit Title	Credit Hours
1	Assist in monitoring the health of individuals affected by health conditions	2
2	Cleaning, Decontamination and Waste Management	2
3	Communicate with individuals about health promotion and wellbeing	3
4	Maintain infection prevention and control in a care setting	2
5	Maintain quality standards in the health sector	2
6	Person-centred practice, choice, and independence	6
7	Promote health, safety, and wellbeing in care settings	6
8	Promote personal development in care settings	3
9	Promoting effective handling of information in care settings	2
10	Promoting equality and inclusion in care settings	3
11	Protection and Safeguarding in care settings	3
12	Providing support for managing pain and discomfort	3
13	Responsibilities of a senior healthcare worker	3
14	Service improvement within the health sector	3
15	Study Skills support for senior healthcare workers	6
16	Understand duty of care in care settings	3
17	Understand effective communication in care settings	3
18	Understanding Mental Ill Health	4
19	Undertake physiological measurements in care settings	4

Optional Units

Sr#	Unit Title	Credit Hours
	A. Optional Units
1	Adapt and fit healthcare equipment, medical devices, assistive technology, or products to meet individuals needs	6
2	Administer medication to individuals and monitor the effects	5
3	Administer oral nutritional products to individuals	4
4	Advise and inform individuals on managing their condition	5
5	Anatomy and physiology for maternity support workers	2
6	Assist in and monitor the administration of oxygen	4
7	Assist in implementing treatment programmes for individuals with severely reduced movement mobility	4
8	Assist in receiving, handling, and dispatching clinical specimens	2
9	Assist in testing individuals’ abilities prior to planning physical activities	5
10	Assist in the administration and management of medication	3
11	Assist in the delivery of perioperative care and support of individuals	4
12	Assist in the implementation of programmes to increase mobility, movement, and functional independence	4
13	Assist others to plan presentations	2
14	Assist practitioners in carrying out health care activities	3
15	Awareness of mental health legislation	3
16	Build positive relationships with children and young people	3
17	Care for a newborn baby	4
18	Care for individuals with urethral catheters	4
19	Care for the older person	2
20	Caring for the physical and nutritional needs of babies and young children	5
21	Carry out blood collection from fixed or central lines	4
22	Carry out vision screening	4
23	Carry out wound drainage care	4
24	Collaborate in the assessment of environmental and social support in the community	4
25	Conduct intravenous cannulation	6
26	Conduct routine maintenance on clinical equipment	4
27	Conducting hearing assessments	4
28	Contribute to the care of a deceased person	3
29	Contribute to the safe use of medical devices in the perioperative environment	4
30	Coordinate individuals through care pathways	3
31	Deliver exercise sessions to improve individuals’ health and wellbeing	5
32	Deliver training through demonstration and instruction	3
33	Dementia Awareness	2
34	Develop and agree individualised care plans for babies and families	5
35	Effective communication with children and young people in care settings	4
36	Enable children and young people to understand their health and well-being	5
37	Enable individuals with behaviours that challenge to develop strategies to manage their behaviour	8
38	Give presentations to groups	4
39	Identify, collate and communicate health information to individuals	2
40	Implement hydrotherapy programmes for individuals and groups	5
41	Implement therapeutic group activities	4
42	Implement therapeutic group activities	4
43	Manage the use of physical resources in a health setting	3
44	Managing symptoms in end-of-life care	4
45	Measure and record individuals’ body fluid balance in a perioperative environment	4
46	Monitor and maintain the environment and resources during and after health care activities	3
47	Monitor individuals progress in relation to managing their body weight and nutrition	3
48	Move and position individuals ‘safely’ in accordance with their care plan	4
49	Notify an individual of discharge arrangements	2
50	Obtain a client history	3
51	Obtain and test capillary blood samples	4
52	Obtain venous blood samples	3
53	Perform first-line calibration on clinical equipment ensuring it is fit for use	3
54	Perform routine electrocardiograph (ECG) procedures	4
55	Prepare and apply dressings and drains to individuals in the perioperative environment	2
56	Prepare and dress for scrubbed clinical roles	4
57	Prepare and provide surgical instrumentation and supplementary items for the surgical team	6
58	Prepare and support individuals for healthcare activities	3
59	Prepare for, obtain and test specimens from individuals	3
60	Prepare the anaesthetic environment and provide support for pre and post operative anaesthesia and recovery	5
61	Prepare, insert and secure nasogastric tubes	4
62	Principles of health promotion	2
63	Provide advice and information to enable parents to promote the health and well-being of their newborn babies	3
64	Provide advice on foot care for individuals with diabetes	4
65	Provide agreed support for foot care	3
66	Provide information and advice to individuals on eating to maintain optimum nutritional status	5
67	Provide support for individuals with interaction and communication difficulties	4
68	Provide support for mobility	2
69	Provide support to individuals to continue recommended therapies	3
70	Receive and handle clinical specimens within the sterile field	4
71	Recognise indications of substance misuse and refer individuals to specialists	4
72	Remove wound closure materials	3
73	Remove wound drains	4
74	Reprocess endoscopy equipment	4
75	Safeguarding the wellbeing of children and young people	7
76	Select and wear appropriate personal protective equipment for work in healthcare settings	2
77	Support carers in meeting the care needs of individuals	5
78	Support children and young people with mental health conditions	5
79	Support independence in the tasks of daily living	5
80	Support individuals at the end of life	6
81	Support individuals during a period of change	4
82	Support individuals during emergency situations	3
83	Support individuals during the last days of life	5
84	Support individuals in managing continence	3
85	Support individuals in managing dysphagia	5
86	Support individuals in undertaking their chosen activities	4
87	Support individuals to access and use information about services and facilities	3
88	Support individuals to access and use services and facilities	4
89	Support individuals to carry out their own health care procedures	2
90	Support individuals to eat and drink	2
91	Support individuals to live at home	4
92	Support individuals to manage their own recovery from mental health conditions	3
93	Support individuals to meet personal care needs	2
94	Support individuals to retain, regain and develop skills for everyday life.	4
95	Support individuals undertaking healthcare activities	3
96	Support individuals who are bereaved	4
97	Support individuals who are distressed	3
98	Support individuals with cognition or learning difficulties	5
99	Support individuals with feeding babies	4
100	Support individuals with mental health conditions to change patterns of behaviour using coping strategies	4
101	Support individuals with specific communication needs	5
102	Support mental health service users and carers to manage change	3
103	Support parents or carers to interact with and care for their newborn baby	4
104	Support parents, carers and those in a parental role to care for babies during their first year	5
105	Support positive risk taking for individuals	4
106	Support the spiritual wellbeing of individuals	3
107	Support the surgical team when preparing individuals for operative and invasive procedures	4
108	Supporting children and young people experiencing transitions	3
109	Supporting children and young people with additional needs	6
110	Supporting individuals with speech and language disorders to develop their communication skills	5
111	Supporting positive behaviour	6
112	Supporting the care of individuals with nasogastric tubes	3
113	Transport, transfer and position individuals and equipment within the perioperative environment	5
114	Understand advance care planning	3
115	Understand care and support planning and risk management in mental health	4
116	Understand end-of-life care for individuals with specific health needs	4
117	Understand human structure and functionality	3
118	Understand long-term conditions and frailty	3
119	Understand mental health interventions	4
120	Understand mental health, wellbeing and behaviour management of children and young people	3
121	Understand planning and the practical application of health promotion	2
122	Understand suicide interventions	6
123	Understand the administration and management of medication	3
124	Understand the context of supporting individuals with learning disabilities	4
125	Understand the current legal, policy and service framework in mental health	5
126	Understand the impact and experience of dementia	4
127	Understand the importance of personal wellbeing & personal wellbeing when working in mental health services	4
128	Understand, prepare for and, carry out extended feeding techniques	4
129	Understanding effective communication and building relationships in mental health work	6
130	Understanding the development of children and young people	4
131	Understanding the effects of dementia on end-of-life care	3
132	Undertake agreed pressure area care	4
133	Undertake examinations of the feet of individuals with diabetes	4
134	Undertake external ear examinations	4
135	Undertake personal hygiene activities with individuals	3
136	Undertake stoma care	4
137	Undertake the non-scrubbed role for perioperative procedures	4
138	Undertake tissue viability risk assessments	3
139	Undertake treatments and dressings of wounds and lesions	4
140	Undertake urethral catheterisation	4
141	Work in partnership with families to support individuals	3
142	Working with babies and young children to support their development and learning	5
	B. Adult Nursing Support – Clinical Care
143	Care for individuals with urethral catheters	4
144	Carry out blood collection from fixed or central lines	4
145	Conduct intravenous cannulation	6
146	Obtain and test capillary blood samples	4
147	Obtain venous blood samples	3
148	Remove wound closure materials	3
149	Undertake personal hygiene activities with individuals	3
150	Undertake stoma care	4
151	Undertake tissue viability risk assessments	3
152	Undertake treatments and dressings of wounds and lesions	4
	C. Adult Nursing Support/Health Navigation
153	Obtain a client history	3
154	Support individuals to access and use services and facilities	4
	D. Adult Nursing Support/Elderly Care
155	Care for the older person	2
156	Support individuals at the end of life	6
157	Support individuals during a period of change	4
	E. Adult Nursing Support/Learning Disability Support
158	Support independence in the tasks of daily living	5
159	Understand the context of supporting individuals with learning disabilities	4
	F. Adult Nursing Support/Community Support
160	Advise and inform individuals on managing their condition	5
161	Implement therapeutic group activities	4
162	Work in partnership with families to support individuals	3
	G. Maternity Support
163	Care for a newborn baby	4
164	Caring for the physical and nutritional needs of babies and young children	5
165	Develop and agree individualised care plans for babies and families	5
166	Manage the use of physical resources in a health setting	3
167	Provide advice and information to enable parents to promote the health and well-being of their newborn babies	3
168	Support individuals with feeding babies	4
169	Support parents or carers to interact with and care for their newborn baby	4
170	Support parents, carers and those in a parental role to care for babies during their first year	5
171	Supporting children and young people with additional needs	6
	H. Theatre Support
172	Assist in the delivery of perioperative care and support to individuals	4
173	Contribute to the safe use of medical devices in the perioperative environment	4
174	Measure and record individuals’ body fluid balance in a perioperative environment	4
175	Prepare the anaesthetic environment and provide support for pre and post operative anaesthesia and recovery	5
176	Support the surgical team when preparing individuals for operative and invasive procedures	4
177	Transport, transfer and position individuals and equipment within the perioperative environment	5
178	Undertake the non-scrubbed role for perioperative procedures	4
	I. Mental Heath Support
179	Awareness of mental health legislation	3
180	Enable individuals with behaviours that challenge to develop strategies to manage their behaviour	8
181	Recognise indications of substance misuse and refer individuals to specialists	4
182	Support children and young people with mental health conditions	5
183	Support individuals to manage their own recovery from mental health conditions	3
184	Support individuals with mental health conditions to change patterns of behaviour using coping strategies	4
185	Support mental health service users and carers to manage change	3
186	Support positive risk taking for individuals	4
187	Understand care and support planning and risk management in mental health	4
188	Understand mental health interventions	4
189	Understand mental health, wellbeing and behaviour management of children and young people	3
190	Understand suicide interventions	6
191	Understand the current legal, policy and service framework in mental health	5
192	Understand the importance of personal wellbeing & personal wellbeing when working in mental health services	4
193	Understanding effective communication and building relationships in mental health work	6
	J. Children and Young Peoples Support
194	Build positive relationships with children and young people	3
195	Caring for the physical and nutritional needs of babies and young children	5
196	Effective communication with children and young people in care settings	4
197	Enable children and young people to understand their health and well-being	5
198	Support children and young people with mental health conditions	5
199	Supporting children and young people experiencing transitions	3
200	Supporting children and young people with additional needs	6
201	Understand How to Safeguard the Wellbeing of Children and Young People.	3
202	Understand mental health, wellbeing and behaviour management of children and young people	3
203	Understanding the development of children and young people	4
204	Working with babies and young children to support their development and learning	5
	K. Allied Health Professional Therapy Support
205	Assist in implementing treatment programmes for individuals with severely reduced movement mobility	4
206	Assist in the implementation of programmes to increase mobility, movement, and functional independence	4
207	Assist others to plan presentations	2
208	Deliver exercise sessions to improve individuals’ health and wellbeing	5
209	Deliver training through demonstration and instruction	3
210	Give presentations to groups	4
211	Emplement hydrotherapy programmes for individuals and groups	5
212	Monitor individuals progress in relation to managing their body weight and nutrition	3
213	Principles of health promotion	2
214	Provide agreed support for foot care	3
215	Provide information and advice to individuals on eating to maintain optimum nutritional status	5
216	Provide support for individuals with interaction and communication difficulties	4
217	Provide support for mobility	2
218	Support individuals in undertaking their chosen activities	4
219	Supporting individuals with speech and language disorders to develop their communication skills	5
220	Undertake examinations of the feet of individuals with diabetes	4
221	Contribute to the discharge of individuals to carers	2
222	Contribute to the effectiveness of teams	2

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