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ProQual Level 2 Certificate in Healthcare and Social Care Support Skills
The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is an Ofqual-regulated qualification designed to provide learners with the necessary knowledge and practical skills required to succeed in the healthcare and social care sectors. This certification is ideal for individuals who wish to develop or formalise their abilities in providing high-quality support to individuals in various care settings. The course is entirely assignment-based, offering learners flexibility in their studies. It is globally recognised, making it a valuable qualification for those looking to work in healthcare or social care internationally.
The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills covers essential topics related to communication, health and safety, person-centred care, safeguarding, equality and diversity, and supporting health and wellbeing. By completing this qualification, learners will gain a deeper understanding of how to provide high-quality care while ensuring the safety, dignity, and respect of the individuals they support. The qualification is ideal for anyone who wishes to start or advance their career in the healthcare and social care fields.
The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills offers numerous benefits. It is a recognised qualification that enhances employability in the healthcare and social care sectors, providing learners with the skills and knowledge that employers seek. The course’s assignment-based structure allows learners to study at their own pace, making it an ideal choice for those who may already be working in the sector or have other commitments. The qualification is recognised worldwide, which means that learners can pursue career opportunities in healthcare and social care in different countries. Additionally, as the course does not require exams, learners can focus on demonstrating their understanding through assignments, making the learning process more accessible and less stressful.
Upon completion of the course, learners have several progression opportunities. They can choose to pursue higher-level qualifications such as the ProQual Level 3 Diploma in Healthcare and Social Care, which opens doors to more senior roles in healthcare and social care management or specialised areas. Additionally, learners may decide to specialise in areas such as dementia care, mental health support, or paediatric care, all of which provide further opportunities for career development. This qualification can also lead to various entry-level roles, including healthcare assistant, care support worker, social care worker, and other similar positions, depending on the individual’s interests and career aspirations.
The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is a comprehensive qualification that provides learners with the core skills and knowledge needed to thrive in the healthcare and social care sectors. Its flexible, assignment-based format, coupled with its global recognition, makes it a valuable qualification for anyone looking to enhance their career prospects in care.
To enrol in the ProQual Level 2 Certificate in Healthcare and Social Care Support Skills, learners are required to meet the following entry requirements:
- Age Requirement: Learners must be at least 16 years old. This ensures that individuals have reached an appropriate age to undertake the course and understand the responsibilities associated with working in the healthcare and social care sector.
- Educational Requirements: There are no specific educational qualifications required for this course. It is open to learners of all educational backgrounds. Whether you have completed formal education or have relevant work experience, you are eligible to apply.
- Language Proficiency: Learners should have a good command of the English language. This is essential to understand the course materials, effectively communicate with others in the healthcare and social care setting, and complete written assessments.
- Personal Qualities: As this course involves working with vulnerable individuals, learners should possess certain personal qualities. These include empathy, compassion, patience, and a genuine desire to make a positive impact on people’s lives. Additionally, learners should have good interpersonal skills and the ability to work effectively as part of a team.
- Work Placement Requirements: Some training providers may require learners to complete a work placement or gain practical experience in a healthcare or social care setting. This provides an opportunity to apply the knowledge and skills learned during the course in a real-world context.
Mandatory Units
To achieve the qualification candidates must achieve a minimum of 13 credits: a minimum of 8 credits must be from the Level 2 units and the remaining 5 credits can be from any combination of units from the Level 2 or Level 3 or Level 4 units
Level 2 Units
Sr# | Unit Title | Credit Value | GLH |
---|---|---|---|
1 | Implement person centred approaches in health and social care | 5 | 33 |
2 | Principles of safeguarding and protection in health and social care | 3 | 26 |
3 | Assist in the administration of medication | 4 | 25 |
4 | Carry out personal hygiene for individuals unable to care for themselves | 3 | 23 |
5 | Support individuals with speech and language disorders to develop their communication skills | 4 | 28 |
6 | Perform the non-scrubbed circulating role for perioperative procedures | 3 | 23 |
7 | Minimise the risk of infection when transporting and storing healthcare waste | 3 | 20 |
8 | Assist in the issuing of prescribed items | 3 | 15 |
9 | Assist in the manufacture and assembly of medicinal products | 7 | 20 |
10 | Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products | 10 | 40 |
11 | Support individuals to carry out their own health care procedures | 2 | 15 |
12 | Provide support for therapy sessions | 2 | 14 |
13 | Contribute to the discharge of individuals to carers | 2 | 14 |
14 | Paediatric Emergency First Aid | 1 | 10 |
15 | Introduction to communication in health, social care or children’s and young people’s settings | 3 | 23 |
16 | Support individuals to meet personal care needs | 2 | 16 |
17 | Contribute to the safe use of medical devices in the perioperative environment | 4 | 29 |
18 | Causes and Spread of Infection | 2 | 20 |
19 | Prepare documentation, materials, components and other items for the preparation of aseptic products | 6 | 10 |
20 | Introduction to duty of care in health, social care or children’s and young people’s settings | 1 | 9 |
21 | Provide support for mobility | 2 | 14 |
22 | Assist others to plan presentations | 2 | 16 |
23 | Order Routine Pharmaceutical Stock | 3 | 11 |
24 | Dementia Awareness | 2 | 17 |
25 | Move and position individuals in accordance with their plan of care | 4 | 26 |
26 | Support individuals to manage continence | 3 | 19 |
27 | Handle information in health and social care settings | 1 | 10 |
28 | The role of the health and social care worker | 2 | 14 |
29 | Obtain and test specimens from individuals | 2 | 12 |
30 | Prepare individuals for healthcare activities | 3 | 17 |
31 | Assist in planning and evaluating learning activities | 3 | 22 |
32 | Assist the practitioner to carry out health care activities | 2 | 13 |
33 | Minimise the risk of infection during the removal of used linen | 2 | 15 |
34 | Inform an individual of discharge arrangements | 2 | 13 |
35 | Understand the context of supporting individuals with learning disabilities | 4 | 35 |
36 | Select and wear appropriate personal protective equipment for work in health care settings | 2 | 15 |
37 | Monitor and maintain the environment and resources during and after clinical / therapeutic activities | 3 | 20 |
38 | Prepare and dress for scrubbed clinical roles | 4 | 28 |
39 | Care for individuals with naso-gastric tubes | 3 | 20 |
40 | The principles of Infection Prevention and Contro | 3 | 30 |
41 | Assist with the provision of a pharmacy service to meet individuals’ needs | 3 | 10 |
42 | Contribute to the effectiveness of teams | 3 | 5 |
43 | Introduction to personal development in health, social care or children’s and young people’s settings | 3 | 23 |
44 | Support individuals who are distressed | 3 | 21 |
45 | Support individuals undergoing healthcare activities | 3 | 22 |
46 | Prepare equipment for intraoperative cell salvage blood processing | 4 | 26 |
47 | Assist in receiving, handling and dispatching clinical specimens | 2 | 17 |
48 | Assist in the sale of medicines and products | 8 | 50 |
49 | Receive Pharmaceutical Stock | 3 | 9 |
50 | Prepare aseptic products | 10 | 40 |
51 | Prepare and apply dressings and drains to individuals in the perioperative environment | 2 | 18 |
52 | Planning and Monitoring Work | 2 | 8 |
53 | Cleaning, Decontamination and Waste Management | 2 | 20 |
54 | Ensure your own Actions Reduce risks to Health and Safety | 2 | 8 |
55 | Introduction to equality and inclusion in health, social care or children’s and young people’s settings | 2 | 20 |
56 | Provide agreed support for foot care | 3 | 23 |
57 | Contribute to health and safety in health and social care | 4 | 33 |
58 | Support independence in the tasks of daily living | 5 | 33 |
59 | Prepare equipment for intraoperative cell salvage blood collection | 2 | 17 |
60 | Maintaining quality standards in the health sector | 1 | 8 |
61 | Emergency First Aid Skills | 1 | 10 |
62 | Assemble prescribed items | 3 | 15 |
63 | Support participation in learning and development activities | 3 | 23 |
64 | Provide support for sleep | 2 | 13 |
65 | Remove wound closure materials | 3 | 24 |
66 | Support individuals to eat and drink | 2 | 15 |
67 | Undertake agreed pressure area care | 4 | 30 |
68 | Meet food safety requirements when providing food and drink for individuals | 2 | 15 |
69 | Understand loss and grief in end of life care | 3 | 22 |
70 | Understand how to work in end of life care | 3 | 28 |
71 | Service improvements in the health sector | 2 | 15 |
Level 3 Units
Sr# | Unit Title | Credit Value | GLH |
---|---|---|---|
1 | Work with babies and young children to promote their development and learning | 6 | 45 |
2 | Engage in personal development in health, social care or children’s and young people’s settings | 3 | 10 |
3 | Support individuals with multiple conditions and/or disabilities | 4 | 31 |
4 | Support individuals who are bereaved | 4 | 30 |
5 | Prepare for and carry out extended feeding techniques | 4 | 27 |
6 | Provide support to continue recommended therapies | 3 | 20 |
7 | Insert and secure nasogastric tubes | 4 | 30 |
8 | Develop positive relationships with children and young people | 4 | 30 |
9 | Provide advice and information to enable parents to promote the health and well-being of their newborn babies | 3 | 22 |
10 | Facilitate and monitor housing and accommodation services to support individuals with mental health needs | 5 | 32 |
11 | Collaborate in the assessment of environmental and social support in the community | 4 | 23 |
12 | Influencing Others at Work | 1 | 6 |
13 | Care for the physical and nutritional needs of babies and young children | 6 | 45 |
14 | Support families who have a child with a disability | 3 | 23 |
15 | Support individuals to manage their finances | 3 | 20 |
16 | Obtain venous blood samples | 3 | 24 |
17 | Implement therapeutic group activities | 4 | 25 |
18 | Collate and communicate health information to individuals | 3 | 20 |
19 | Provide information and advice to individuals on eating to maintain optimum nutritional status | 5 | 38 |
20 | Assist in the implementation of programmes to increase mobility, movement and functional independence | 4 | 28 |
21 | Receive and handle clinical specimens within the sterile field | 4 | 30 |
22 | Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery | 5 | 38 |
23 | Make recommendations for the use of physical resources in a health setting | 5 | 33 |
24 | Maintaining quality standards in the health sector | 2 | 13 |
25 | Understand Models of Disability | 3 | 26 |
26 | Support individuals to access and use services and facilities | 4 | 25 |
27 | Promote and implement health and safety in health and social care | 6 | 43 |
28 | Support young people with a disability to make the transition into adulthood | 5 | 40 |
29 | Understand mental well-being and mental health promotion | 3 | 14 |
30 | Carry out vision screening | 4 | 27 |
31 | Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services | 5 | 35 |
32 | Implement hydrotherapy programmes for individuals and groups | 5 | 35 |
33 | Deliver exercise sessions to improve individuals’ health and wellbeing | 5 | 32 |
34 | Provide support to the surgical team when preparing individuals for operative and invasive procedures | 4 | 32 |
35 | Facilitate person centred assessment, planning, implementation and review | 6 | 45 |
36 | Work in partnership with families to support individuals | 4 | 27 |
37 | Support individuals to develop and run support groups | 3 | 24 |
38 | Monitor own work practice in health, social care or children’s and young people’s settings | 3 | 20 |
39 | Perform first line calibration on clinical equipment to ensure it is fit for use | 3 | 20 |
40 | Monitor and review individuals progress in relation to maintaining optimum nutritional status | 3 | 26 |
41 | Give presentations to groups | 4 | 26 |
42 | Support individuals in undertaking their chosen activities | 4 | 24 |
43 | Control the use of physical resources in a health setting | 3 | 25 |
44 | Support children and young people experiencing transitions | 3 | 28 |
45 | Promote communication in health, social care or children’s and young people’s settings | 3 | 10 |
46 | Contribute to the prevention of aggressive and abusive behaviour of people | 4 | 26 |
47 | Service improvement in the health sector | 3 | 20 |
48 | Understand the process and experience of dementia | 3 | 22 |
49 | Understand Physical Disability | 3 | 22 |
50 | Support individuals with a learning disability to access healthcare | 3 | 25 |
51 | Undertake urethral catheterisation processes | 4 | 28 |
52 | Promote good practice in handling information in health and social care settings | 2 | 16 |
53 | Understand mental health problems | 3 | 14 |
54 | Perform routine Electrocardiograph ECG Procedures | 4 | 30 |
55 | Undertake treatments and dressings of lesions and wounds | 4 | 25 |
56 | Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs | 6 | 37 |
57 | Administer oral nutritional products to individuals | 5 | 35 |
58 | Promote effective communication with individuals with sensory loss | 4 | 30 |
59 | Work with other professionals and agencies to support individuals with physical disability | 3 | 23 |
60 | Support individuals to access housing and accommodation services | 4 | 24 |
61 | Identify information requirements in a health context | 4 | 30 |
62 | Prepare and reproduce permanent radiographic images | 4 | 23 |
63 | Develop and prepare speech and language therapy resources for alternative and augmentative communication AAC use | 4 | 25 |
64 | Carry out wound drainage care | 4 | 32 |
65 | Prepare and provide surgical instrumentation and supplementary items for the surgical team | 6 | 43 |
66 | Care for a newly born baby when the mother is unable to do so | 4 | 32 |
67 | Understand Child and Young Person Development | 4 | 30 |
68 | Provide support to maintain and develop skills for everyday life | 4 | 28 |
69 | Facilitate learning and development activities to meet individual needs and preferences | 5 | 35 |
70 | Enable individuals with behavioural difficulties to develop strategies to change their behaviour | 8 | 41 |
71 | Reprocess endoscopy equipment | 4 | 30 |
72 | Support individuals with cognition and learning difficulties | 5 | 34 |
73 | Assist in testing individuals’ abilities prior to planning physical activities | 5 | 38 |
74 | Support individuals to manage dysphagia | 5 | 35 |
75 | Provide advice on foot care for individuals with diabetes | 3 | 23 |
76 | Transport, transfer and position individuals and equipment within the perioperative environment | 5 | 32 |
77 | Understand Sensory Loss | 3 | 21 |
78 | Support families who are affected by Acquired Brain Injury | 3 | 30 |
79 | Support individuals during a period of change | 4 | 29 |
80 | Perform intravenous cannulation | 4 | 34 |
81 | Care for individuals with urethral catheters | 4 | 30 |
82 | Conduct routine maintenance on clinical equipment | 4 | 30 |
83 | Assist and support individuals to use alternative and augmentative communication systems _AAC | 5 | 35 |
84 | Measure and record individuals’ body fluid balance in a perioperative environment | 4 | 23 |
85 | Support parents/carers to interact with and care for their newborn baby | 4 | 30 |
86 | Deliver training through demonstration and instruction | 3 | 21 |
87 | Principles for implementing duty of care in health, social care or children’s and young people’s settings | 1 | 5 |
88 | Promote Child and Young Person Development | 3 | 25 |
89 | Develop and sustain effective working relationships with staff in other agencies | 4 | 24 |
90 | Undertake physiological measurements | 3 | 23 |
91 | Undertake stoma care | 4 | 30 |
92 | Assure the effective functioning of radiographic image processing equipment | 4 | 25 |
93 | Operate equipment for intraoperative cell salvage blood collection | 5 | 40 |
94 | Advise and inform individuals on managing their condition | 5 | 31 |
95 | Assist others to monitor individuals’ progress in managing dysphagia | 5 | 38 |
96 | Support carers to meet the care needs of individuals | 5 | 30 |
97 | Maintain pharmaceutical stock | 3 | 4 |
98 | Anatomy and Physiology for Maternity Support Workers | 2 | 20 |
99 | Receive prescriptions from individuals | 3 | 15 |
100 | Understand how to support individuals with autistic spectrum conditions | 3 | 28 |
101 | Support Individuals with Specific Communication Needs | 5 | 35 |
102 | Obtain and test capillary blood samples | 4 | 30 |
103 | Support individuals at the end of life | 7 | 53 |
104 | Contribute to effective multidisciplinary team working | 3 | 20 |
105 | Analyse and present health related data and information | 4 | 30 |
106 | Remove wound drains | 4 | 27 |
107 | Develop activities and materials to enable individuals to reach specific communication goals | 5 | 38 |
108 | Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process | 5 | 39 |
109 | Support parents/carers and those in a parental role to care for babies during their first year | 5 | 36 |
110 | Obtain a client history | 3 | 22 |
111 | Manage the availability of physical resources to meet service delivery needs in a health setting | 5 | 33 |
112 | Administer medication to individuals, and monitor the effects | 5 | 30 |
113 | Assist in the Issuing of Pharmaceutical Stock | 4 | 5 |
114 | Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check | 4 | 11 |
115 | Promote equality and inclusion in health, social care or children’s and young people’s settings | 2 | 8 |
116 | Understand the impact of Acquired Brain Injury on individuals | 3 | 28 |
117 | Support individuals to live at home | 4 | 25 |
118 | Promote person centred approaches in health and social care | 6 | 41 |
119 | Undertake tissue viability risk assessments | 3 | 26 |
120 | Interact with and support individuals using telecommunications | 5 | 36 |
121 | Manufacture equipment or medical devices for individuals within healthcare | 4 | 30 |
122 | Provide support for individuals with communication and interaction difficulties | 5 | 39 |
123 | Monitor individuals’ progress in relation to managing their body weight and nutrition | 3 | 26 |
124 | Assist in implementing treatment programmes for individuals with severely reduced movement/mobility | 5 | 29 |
125 | Assist in the delivery of perioperative care and support to individuals | 4 | 31 |
126 | Examine the feet of individuals with diabetes | 4 | 32 |
Level 4 Units
Sr# | Unit Title | Credit Value | GLH |
---|---|---|---|
1 | Support disabled children and young people and those with specific requirements | 6 | 45 |
2 | Enable children and young people to understand their health and well-being | 5 | 38 |
3 | Develop and agree individualised care plans for babies and families | 5 | 38 |
Upon completing the ProQual Level 2 Certificate in Healthcare and Social Care Support Skills, learners can expect to achieve the following learning outcomes:
- Demonstrate Competence in Personal Care: Effectively provide personal care to individuals, including assistance with daily living activities, ensuring comfort, dignity, and respect while adhering to health and safety protocols.
- Apply Knowledge of Health and Safety Regulations: Implement comprehensive health and safety practices within care environments, including infection control procedures, to maintain a safe and hygienic space for both patients and staff.
- Utilize Effective Communication Skills: Employ advanced communication techniques to interact with patients, families, and colleagues, fostering positive relationships and ensuring clear, empathetic exchanges in a healthcare setting.
- Understand and Apply Safeguarding Procedures: Recognize and respond appropriately to safeguarding concerns, ensuring the protection and well-being of vulnerable individuals in compliance with legal and organizational policies.
- Promote Health and Wellbeing: Support the physical and mental health of individuals by implementing strategies that enhance their overall wellbeing, including promoting healthy lifestyle choices and providing emotional support.
- Support Individuals with Diverse Needs: Adapt care approaches to meet the specific needs of individuals, including those with diverse cultural backgrounds, disabilities, and chronic conditions, ensuring personalized and effective support.
- Execute Care Plans and Documentation: Develop, implement, and review care plans in collaboration with other healthcare professionals, accurately documenting care activities and progress to ensure continuity and quality of care.
- Foster a Positive Care Environment: Contribute to creating and maintaining a supportive and respectful care environment that promotes trust and encourages the active participation of individuals in their own care.
The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is specifically designed for individuals who are either entering the healthcare and social care sectors or seeking to enhance their current roles within these fields. This qualification is ideal for:
- Aspiring Healthcare Assistants: Individuals looking to start their careers as healthcare assistants will find this certification valuable for gaining the essential skills and knowledge required for effective patient and client support.
- Current Support Workers: Those already working in support roles within healthcare or social care settings can benefit from this certificate to deepen their expertise, improve their practice, and advance their career prospects.
- Care Home and Community Care Staff: Professionals employed in care homes or community care environments who wish to formalize their skills and enhance their qualifications will find this course beneficial for their ongoing professional development.
- Career Changers: Individuals from other sectors who are interested in transitioning into healthcare or social care roles will gain a comprehensive understanding of the essential support skills needed for success in these fields.
- Healthcare and Social Care Providers: Managers and supervisors in healthcare or social care settings seeking to upskill their team members can utilize this certificate to ensure their staff are well-trained and equipped with industry-standard competencies.
This qualification is designed to provide a robust foundation in healthcare and social care support skills, making it an essential credential for anyone aiming to deliver high-quality care and make a meaningful impact in the sector.
Mandatory Units
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