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The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is a vocational qualification designed to develop practical knowledge and competence for individuals working, or preparing to work, in healthcare and social care environments. It is particularly relevant to support roles where care tasks and responsibilities must be carried out safely, effectively, and in a person-centred manner.
The qualification supports the development of essential skills across areas such as person-centred care, safeguarding, communication, infection prevention and control, personal care, health and safety, medication support, mobility, and maintaining individual wellbeing. It provides a structured foundation for individuals seeking to strengthen their understanding and practical capability within healthcare and social care settings.
The awarding organisation for this qualification is ProQual Awarding Body, while the regulatory body is the Office of Qualifications and Examinations Regulation (Ofqual). The qualification has been accredited onto the Regulated Qualifications Framework (RQF). Its specification has also been approved by the Welsh Government for use by centres in Wales and by the Council for the Curriculum, Examinations and Assessment (CCEA) for use by centres in Northern Ireland.
Overall, the qualification provides a recognised pathway for developing the knowledge, skills, and professional understanding required to contribute effectively to high-quality healthcare and social care support.
The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is an Ofqual-regulated qualification accredited on the Regulated Qualifications Framework (RQF). The qualification has a Total Qualification Time (TQT) of 140 hours and 100 Guided Learning Hours (GLH).
Assessment is assignment-based and conducted on a Pass/Fail basis. It is internally assessed and verified by centre staff, with external quality assurance provided by ProQual Verifiers to ensure compliance with qualification and assessment standards.
To achieve the qualification, candidates must achieve a minimum of 13 credits.
Core Study Units
To achieve the qualification candidates must achieve a minimum of 13 credits: a minimum of 8 credits must be from the Level 2 units and the remaining 5 credits can be from any combination of units from the Level 2 or Level 3 or Level 4 units
Level 2 Units
Implement Person Centred Approaches in Health and Social Care
Principles of Safeguarding and Protection in Health and Social Care
Assist in the Administration of Medication
Carry Out Personal Hygiene for Individuals Unable to Care for Themselves
Support Individuals with Speech and Language Disorders to Develop Their Communication Skills
Perform the Non-Scrubbed Circulating Role for Perioperative Procedures
Minimise the Risk of Infection When Transporting and Storing Healthcare Waste
Assist in the Issuing of Prescribed Items
Assist in the Manufacture and Assembly of Medicinal Products
Support Individuals to Carry Out Their Own Health Care Procedures
Provide Support for Therapy Sessions
Contribute to the Discharge of Individuals to Carers
Paediatric Emergency First Aid
Introduction to Communication in Health, Social Care or Children’s and Young People’s Settings
Support Individuals to Meet Personal Care Needs
Contribute to the Safe Use of Medical Devices in the Perioperative Environment
Causes and Spread of Infection
Introduction to Duty of Care in Health, Social Care or Children’s and Young People’s Settings
Provide Support for Mobility
Dementia Awareness
Move and Position Individuals in Accordance with Their Plan of Care
Support Individuals to Manage Continence
Handle Information in Health and Social Care Settings
The Role of the Health and Social Care Worker
Obtain and Test Specimens from Individuals
Prepare Individuals for Healthcare Activities
Assist the Practitioner to Carry Out Health Care Activities
Inform an Individual of Discharge Arrangements
Understand the Context of Supporting Individuals with Learning Disabilities
Select and Wear Appropriate Personal Protective Equipment for Work in Health Care Settings
The Principles of Infection Prevention and Control
Contribute to the Effectiveness of Teams
Introduction to Personal Development in Health, Social Care or Children’s and Young People’s Settings
Support Individuals Who Are Distressed
Support Individuals Undergoing Healthcare Activities
Assist in the Sale of Medicines and Products
Prepare Aseptic Products
Planning and Monitoring Work
Cleaning, Decontamination and Waste Management
Ensure Your Own Actions Reduce Risks to Health and Safety
Introduction to Equality and Inclusion in Health, Social Care or Children’s and Young People’s Settings
Provide Agreed Support for Foot Care
Contribute to Health and Safety in Health and Social Care
Support Independence in the Tasks of Daily Living
Maintaining Quality Standards in the Health Sector
Emergency First Aid Skills
Support Participation in Learning and Development Activities
Provide Support for Sleep
Support Individuals to Eat and Drink
Undertake Agreed Pressure Area Care
Meet Food Safety Requirements When Providing Food and Drink for Individuals
Understand Loss and Grief in End of Life Care
Understand How to Work in End of Life Care
Service Improvements in the Health Sector
Level 3 Units
Work with Babies and Young Children to Promote Their Development and Learning
Engage in Personal Development in Health, Social Care or Children’s and Young People’s Settings
Support Individuals with Multiple Conditions and/or Disabilities
Support Individuals Who Are Bereaved
Prepare for and Carry Out Extended Feeding Techniques
Provide Support to Continue Recommended Therapies
Insert and Secure Nasogastric Tubes
Develop Positive Relationships with Children and Young People
Provide Advice and Information to Enable Parents to Promote the Health and Well-being of Their Newborn Babies
Facilitate and Monitor Housing and Accommodation Services to Support Individuals with Mental Health Needs
Collaborate in the Assessment of Environmental and Social Support in the Community
Influencing Others at Work
Care for the Physical and Nutritional Needs of Babies and Young Children
Support Families Who Have a Child with a Disability
Support Individuals to Manage Their Finances
Obtain Venous Blood Samples
Implement Therapeutic Group Activities
Collate and Communicate Health Information to Individuals
Provide Information and Advice to Individuals on Eating to Maintain Optimum Nutritional Status
Assist in the Implementation of Programmes to Increase Mobility, Movement and Functional Independence
Receive and Handle Clinical Specimens Within the Sterile Field
Prepare Anaesthetic Environment and Provide Support for Pre and Post-Operative Anaesthesia and Recovery
Make Recommendations for the Use of Physical Resources in a Health Setting
Maintaining Quality Standards in the Health Sector
Understand Models of Disability
Support Individuals to Access and Use Services and Facilities
Promote and Implement Health and Safety in Health and Social Care
Support Young People with a Disability to Make the Transition into Adulthood
Understand Mental Well-being and Mental Health Promotion
Carry Out Vision Screening
Assist Professionals to Support Individuals from Diverse Linguistic and Cultural Backgrounds to Access Speech and Language Therapy Services
Implement Hydrotherapy Programmes for Individuals and Groups
Deliver Exercise Sessions to Improve Individuals’ Health and Wellbeing
Provide Support to the Surgical Team When Preparing Individuals for Operative and Invasive Procedures
Facilitate Person Centred Assessment, Planning, Implementation and Review
Work in Partnership with Families to Support Individuals
Support Individuals to Develop and Run Support Groups
Monitor Own Work Practice in Health, Social Care or Children’s and Young People’s Settings
Perform First Line Calibration on Clinical Equipment to Ensure It Is Fit for Use
Monitor and Review Individuals’ Progress in Relation to Maintaining Optimum Nutritional Status
Give Presentations to Groups
Support Individuals in Undertaking Their Chosen Activities
Control the Use of Physical Resources in a Health Setting
Support Children and Young People Experiencing Transitions
Promote Communication in Health, Social Care or Children’s and Young People’s Settings
Contribute to the Prevention of Aggressive and Abusive Behaviour of People
Service Improvement in the Health Sector
Understand the Process and Experience of Dementia
Understand Physical Disability
Support Individuals with a Learning Disability to Access Healthcare
Undertake Urethral Catheterisation Processes
Promote Good Practice in Handling Information in Health and Social Care Settings
The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is suitable for:
Healthcare support workers seeking a recognised qualification
Social care support workers developing professional skills
Individuals beginning a career in healthcare or social care
Care workers working in residential or community care settings
Individuals supporting people with personal care needs
Healthcare assistants seeking to strengthen occupational competence
Social care workers involved in person-centred support
Individuals returning to healthcare or social care employment
Staff seeking formal recognition of existing support skills
Individuals progressing towards higher-level healthcare or social care qualifications
Workers involved in safeguarding, communication, wellbeing, and daily care support
Individuals seeking a flexible, assignment-based vocational qualification
Those working with individuals requiring support with mobility, nutrition, continence, or personal care
Staff supporting individuals with dementia, learning disabilities, or other care needs
Individuals aiming to develop a foundation for further professional development in the care sector
Entry Requirements
Minimum Age: 16+years.
Educational Background : No formal qualifications needed.
Work Experience: None required.
Prior Knowledge: No previous knowledge needed - Entry-level training.
Career Opportunities
The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills provides learners with the foundational knowledge and practical skills required to pursue or strengthen roles within the healthcare and social care sectors. As demand for competent care professionals continues across hospitals, residential care, community services, and supported living environments, this qualification supports career development in person-centred care, safeguarding, health and wellbeing, and essential support services.
Healthcare Support Worker
Provides practical and personal support to individuals in hospitals, clinics and community healthcare settings.
Care Support Worker
Assists individuals with daily activities, personal care, wellbeing and independence.
Social Care Worker
Supports individuals to maintain quality of life, independence and participation in daily activities.
Healthcare Assistant
Supports healthcare professionals with routine care, observations and essential patient support.
Residential Care Worker
Provides person-centred care and daily support to individuals living in residential care settings.
Domiciliary Care Worker
Delivers care and support to individuals in their own homes, helping maintain independence.
Community Support Worker
Supports individuals within community environments with wellbeing, daily living and social participation.
Care Assistant
Provides practical assistance with personal care, mobility, nutrition and everyday needs.
Future Progression
Upon successful completion of the ProQual Level 2 Certificate in Healthcare and Social Care Support Skills, learners can progress to higher-level qualifications and more advanced support roles within the healthcare and social care sectors. The qualification provides a strong foundation for developing professional competence in person-centred care, safeguarding, communication, health and wellbeing, and essential care practices.
Learners may choose to progress to higher-level healthcare and social care qualifications, undertake specialist training, or strengthen professional competence through continuing professional development (CPD). Further study may focus on areas such as adult social care, healthcare support, mental health, learning disabilities, dementia care, safeguarding, or leadership in care services.
The qualification can also support progression towards roles such as Healthcare Support Worker, Care Support Worker, Healthcare Assistant, Social Care Worker, Residential Care Worker, Domiciliary Care Worker, Community Support Worker, and Learning Disability Support Worker. With appropriate workplace experience and further qualifications, it can provide a pathway towards more senior responsibilities within health and social care settings.
At Inspire College, we are committed to helping learners achieve professional success through quality qualifications, expert guidance, and a flexible learning experience. Our learner-centred approach ensures you receive the support and resources needed to successfully complete your qualification while balancing workplace commitments.
Approved Training Centres
Experienced Assessors
Dedicated Learner Support
E-Assessment and Learning Portal
Frequently Asked Questions
Yes. The wide selection of optional units allows the qualification to reflect different occupational responsibilities, including areas such as dementia, medication, mobility, infection control, communication, and end-of-life care.
Yes real workplace practice required. Current care workers use employment, new starters need part-time/voluntary care placement.
Yes Perioperative assistance, pharmaceutical stock handling, aseptic techniques, specimen collection, wound care, medical equipment safety.
An initial assessment is carried out by the centre to identify gaps in knowledge and skills and help plan the assessment process.
It is suited to roles where the job requires competence in a limited or changing range of healthcare and social care tasks rather than the broader occupational standards associated with a full diploma.
