Course Detail for  ProQual Level 3 Certificate in Healthcare and Social Care Support Skills

The ProQual Level 3 Certificate in Healthcare and Social Care Support Skills is a recognized qualification designed to provide individuals with comprehensive knowledge and advanced skills required for roles in healthcare and social care support. This certificate program focuses on equipping learners with the necessary expertise to provide high-quality care, support, and assistance to individuals in diverse care settings.

The Level 3 Certificate covers a wide range of essential topics related to healthcare and social care support. It includes in-depth modules on person-centered care, complex care needs, leadership and management skills, ethical considerations, and effective communication within the sector. By studying these modules, learners gain a deep understanding of the principles, practices, and challenges associated with providing exceptional care and support.

Throughout the program, learners will develop crucial competencies, such as the ability to assess individual needs, implement appropriate care plans, and communicate effectively with individuals receiving care, their families, and multidisciplinary care teams. The Level 3 Certificate also emphasizes the importance of ethical decision-making, professionalism, and continuous improvement in care provision.

By successfully completing the ProQual Level 3 Certificate in Healthcare and Social Care Support Skills, individuals enhance their career prospects within the healthcare and social care sector. This qualification opens doors to a variety of roles, such as senior care worker, care coordinator, team leader, or supervisor. It also serves as a solid foundation for further education and training, enabling learners to pursue higher-level qualifications or specialized courses in specific areas of care or management.

Overall, the ProQual Level 3 Certificate equips learners with the knowledge, skills, and values necessary to excel in healthcare and social care support roles. It prepares individuals to provide person-centered care, navigate complex care needs, demonstrate leadership and management abilities, uphold ethical standards, and contribute to the overall quality and improvement of care provision.

Learning Outcomes for this Course

By completing the ProQual Level 3 Certificate in Healthcare and Social Care Support Skills, learners can expect to achieve the following learning outcomes:

1. Comprehensive Understanding: Develop a thorough understanding of the principles, theories, and best practices in healthcare and social care support, including person-centered care, complex care needs, leadership and management, ethical considerations, and effective communication.
2. Person-Centered Care: Acquire the knowledge and skills necessary to provide compassionate, individualized care and support to individuals, considering their unique needs, preferences, and aspirations.
3. Complex Care Needs: Gain expertise in addressing complex care needs, such as dementia care, mental health support, and specialized care requirements, enabling you to provide tailored assistance and ensure the well-being of individuals.
4. Leadership and Management Skills: Cultivate leadership and management abilities specific to healthcare and social care settings, including planning, organizing, coordinating, and supervising care activities to deliver high-quality services and support.
5. Ethical Considerations: Understand and apply ethical principles and professional codes of conduct within the healthcare and social care sector, ensuring the protection, dignity, and rights of individuals receiving care.
6. Effective Communication: Enhance your communication skills, both verbal and non-verbal, to engage effectively with individuals, families, and multidisciplinary care teams. Develop the ability to convey information, listen actively, resolve conflicts, and build positive relationships.
7. Assessment and Care Planning: Learn to assess individual needs, develop comprehensive care plans, and implement appropriate interventions to support the physical, emotional, and social well-being of individuals in diverse care settings.
8. Collaborative Working: Foster effective teamwork and collaboration with colleagues, professionals, and community resources to ensure coordinated and holistic care for individuals. Understand the importance of multidisciplinary collaboration in delivering quality care.
9. Professional Development: Embrace a commitment to continuous learning and professional development, staying up-to-date with emerging trends, research, and advancements in healthcare and social care support.
10. Reflective Practice: Develop the ability to critically reflect on your own practice, identify areas for improvement, and implement strategies for personal and professional growth in the healthcare and social care field.

By achieving these learning outcomes, learners will be equipped with the knowledge, skills, and confidence to provide exceptional care and support to individuals in healthcare and social care settings, contribute to the improvement of care provision, and advance their careers within the sector.

Entry Requirements for this Course

The specific entry requirements for the ProQual Level 3 Certificate in Healthcare and Social Care Support Skills may vary depending on the training provider or educational institution offering the qualification. However, in general, the following are typical entry requirements:

1. Age Requirement: Learners must be at least 18 years old or above. This ensures that individuals have reached a suitable level of maturity and are prepared to engage with the advanced concepts and responsibilities associated with the Level 3 Award.
2. Prior Qualifications: Usually, learners are required to have completed a Level 2 qualification in healthcare and social care support skills or possess relevant experience in the field. This demonstrates a foundational understanding of the sector and prepares learners for the more advanced content covered in the Level 3 Award.
3. English Language Proficiency: Since effective communication is crucial in healthcare and social care support roles, learners are typically expected to have a good command of the English language. This ensures their ability to comprehend complex concepts, communicate clearly with individuals receiving care, and engage in written assessments and coursework.
4. Personal Attributes: A genuine interest in healthcare and social care, along with the appropriate personal qualities, is important. Learners should demonstrate empathy, compassion, and a strong commitment to providing quality care and support to individuals. Additionally, they should possess the ability to work effectively in diverse care environments and respect the values, beliefs, and cultural backgrounds of those they support.

Who is this course for

The ProQual Level 3 Certificate in Healthcare and Social Care Support Skills is designed for individuals who are passionate about working in the healthcare and social care sector and aspire to advance their careers in roles that involve providing support and care to others. This course is suitable for:

1. Healthcare Professionals: Nurses, healthcare assistants, support workers, or individuals already working in healthcare settings who want to enhance their knowledge, skills, and career prospects in healthcare and social care support.
2. Social Care Workers: Those employed in social care settings, including care homes, assisted living facilities, community care organizations, or domiciliary care services, seeking to deepen their understanding and expertise in delivering person-centered care and support.
3. Aspiring Managers and Leaders: Individuals aspiring to leadership or management roles within the healthcare and social care sector, aiming to develop the necessary skills to lead teams, coordinate care activities, and drive improvement in service provision.
4. Career Changers: Individuals from diverse professional backgrounds who wish to transition into a healthcare or social care support role and seek comprehensive training and qualifications to enhance their employability and adaptability in the sector.
5. Personal Development Seekers: Those interested in personal growth and self-improvement, with a desire to acquire knowledge and skills in healthcare and social care support to better assist and care for their loved ones or community members.
6. Further Education Aspirants: Individuals who wish to progress to higher-level qualifications, such as diplomas or degrees, in healthcare or social care-related disciplines, using the ProQual Level 3 Certificate as a stepping stone for their educational journey.

Regardless of prior experience or educational background, this course is designed to provide learners with the necessary knowledge, skills, and confidence to excel in healthcare and social care support roles. It caters to individuals who are dedicated to making a positive impact on the lives of others and aspire to contribute to the well-being and care of individuals in need.

Course Summary

Mandatory Units

To achieve the ProQual Level 3 Certificate in Healthcare and Social Care Support Skills: Candidates must achieve a minimum of 13 credits: a minimum of 8 credits must be from the Level 3 units and the remaining 5 credits can be from any combination of units from the Level 2 or Level 3 or Level 4 units

Level 2 Units

Sr#	Unit Title	Credit Value	GLH
1	Implement person centred approaches in health and social care	5	33
2	Principles of safeguarding and protection in health and social care	3	10
3	Assist in the administration of medication	4	31
4	Carry out personal hygiene for individuals unable to care for themselves	3	30
5	Support individuals with speech and language disorders to develop their communication skills	4	27
6	Perform the non-scrubbed circulating role for perioperative procedures	3	20
7	Minimise the risk of infection when transporting and storing healthcare waste	3	30
8	Assist in the issuing of prescribed items	3	30
9	Assist in the manufacture and assembly of medicinal products	7	22
10	Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products	10	32
11	Support individuals to carry out their own health care procedures	2	23
12	Provide support for therapy sessions	2	6
13	Contribute to the discharge of individuals to carers	2	45
14	Paediatric Emergency First Aid	1	23
15	Introduction to communication in health, social care or children’s and young people’s settings	3	20
16	Support individuals to meet personal care needs	2	24
17	Contribute to the safe use of medical devices in the perioperative environment	4	25
18	Causes and Spread of Infection	2	20
19	Prepare documentation, materials, components and other items for the preparation of aseptic products	6	38
20	Introduction to duty of care in health, social care or children’s and young people’s settings	1	28
21	Provide support for mobility	2	30
22	Assist others to plan presentations	2	38
23	Order Routine Pharmaceutical Stock	3	33
24	Dementia Awareness	2	13
25	Support individuals to manage continence	3	26
26	Move and position individuals in accordance with their plan of care	4	25
27	Handle information in health and social care settings	1	43
28	The role of the health and social care worker	2	40
29	Obtain and test specimens from individuals	2	14
30	Prepare individuals for healthcare activities	3	27
31	Assist in planning and evaluating learning activities	3	35
32	Provide support to the surgical team when preparing individuals for operative and invasive procedures	2	35
33	Assist the practitioner to carry out health care activities	2	32
34	Assist the practitioner to carry out health care activities	2	32
35	Work in partnership with families to support individuals	4	45
36	Minimise the risk of infection during the removal of used linen	2	27
37	Understand the context of supporting individuals with learning disabilities	3	24
38	Select and wear appropriate personal protective equipment for work in health care settings	4	20
39	Monitor and maintain the environment and resources during and after clinical / therapeutic activities	3	20
40	Prepare and dress for scrubbed clinical roles	3	26
41	Care for individuals with naso-gastric tubes	3	26
42	The principles of Infection Prevention and Control	3	24
43	Assist with the provision of a pharmacy service to meet individuals’ needs	3	25
44	Contribute to the effectiveness of teams	3	28
45	Support individuals who are distressed	3	10
46	Support individuals undergoing healthcare activities	4	26
47	Assist in receiving, handling and dispatching clinical specimens	2	20
48	Assist in the sale of medicines and products	8	22
49	Prepare aseptic products	10	22
50	Prepare and apply dressings and drains to individuals in the perioperative environment	2	25
51	Planning and Monitoring Work	2	28
52	Cleaning, Decontamination and Waste Management	2	16
53	Ensure your own Actions Reduce risks to Health and Safety	2	14
54	Introduction to equality and inclusion in health, social care or children’s and young people’s settings	2	30
55	Provide agreed support for foot care	3	25
56	Contribute to health and safety in health and social care	4	37
57	Support independence in the tasks of daily living	5	35
58	Prepare equipment for intraoperative cell salvage blood collection	2	30
59	Maintaining quality standards in the health sector	1	23
60	Support participation in learning and development activities	1	24
61	Provide support for sleep	3	30
62	Remove wound closure materials	3	23
63	Support individuals to eat and drink	2	25
64	Undertake agreed pressure area care	3	32
65	Service improvement in the health sector	2	43
66	Meet food safety requirements when providing food and drink for individuals	4	32
67	Understand loss and grief in end of life care	2	30
68	Understand how to work in end of life care	2	28
69	Collection of used equipment	3	35
70	Sort used equipment and dispose of waste	3	41
71	Stroke awareness	2	30
72	Introductory awareness of sensory loss	2	34
73	Assist in the issuing of pharmaceutical stock	3	38

Level 3 Units

Sr#	Unit Title	Credit Value	GLH
1	Work with babies and young children to promote their development and learning	6	45
2	Engage in personal development in health, social care or children’s and young people’s settings	3	10
3	Support individuals with multiple conditions and/or disabilities	4	31
4	Support individuals who are bereaved	4	30
5	Prepare for and carry out extended feeding techniques	4	27
6	Provide support to continue recommended therapie	3	20
7	Insert and secure nasogastric tubes	4	30
8	Develop positive relationships with children and young people	4	30
9	Provide advice and information to enable parents to promote the health and well-being of their newborn babies	3	22
10	Facilitate and monitor housing and accommodation services to support individuals with mental health needs	5	32
11	Collaborate in the assessment of environmental and social support in the community	4	23
12	Influencing Others at Work	1	6
13	Care for the physical and nutritional needs of babies and young children	6	45
14	Support families who have a child with a disability	3	23
15	Support individuals to manage their finances	3	20
16	Obtain venous blood samples	3	24
17	Implement therapeutic group activities	3	25
18	Collate and communicate health information to individuals	3	20
19	Provide information and advice to individuals on eating to maintain optimum nutritional status	5	38
20	Assist in the implementation of programmes to increase mobility, movement and functional independence	4	28
21	Receive and handle clinical specimens within the sterile field	4	30
22	Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery	5	38
23	Make recommendations for the use of physical resources in a health setting	5	33
24	Maintaining quality standards in the health sector	2	13
25	Understand Models of Disability	3	26
26	Support individuals to access and use services and facilities	4	25
27	Promote and implement health and safety in health and social care	6	43
28	Support young people with a disability to make the transition into adulthood	5	40
29	Understand mental well-being and mental health promotion	3	14
30	Carry out vision screening	4	27
31	Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services	5	35
32	Implement hydrotherapy programmes for individuals and groups	5	35
33	Deliver exercise sessions to improve individuals’ health and wellbeing	5	32
34	Provide support to the surgical team when preparing individuals for operative and invasive procedures	4	32
35	Facilitate person centred assessment, planning, implementation and review	6	45
36	Work in partnership with families to support individuals	4	27
37	Support individuals to develop and run support groups	3	24
38	Monitor own work practice in health, social care or children’s and young people’s settings	3	20
39	Perform first line calibration on clinical equipment to ensure it is fit for use	3	20
40	Monitor and review individuals progress in relation to maintaining optimum nutritional status	3	26
41	Give presentations to groups	4	26
42	Support individuals in undertaking their chosen activities	4	24
43	Control the use of physical resources in a health setting	3	25
44	Support children and young people experiencing transitions	3	28
45	Promote communication in health, social care or children’s and young people’s settings	3	10
46	Contribute to the prevention of aggressive and abusive behaviour of people	4	26
47	Service improvement in the health sector	3	20
48	Understand the process and experience of dementia	3	22
49	Understand Physical Disability	3	22
50	Support individuals with a learning disability to access healthcare	3	25
51	Undertake urethral catheterisation processes	4	28
52	Promote good practice in handling information in health and social care settings	2	16
53	Understand mental health problems	3	14
54	Perform routine Electrocardiograph (ECG) Procedures	4	30
55	Undertake treatments and dressings of lesions and wounds	4	25
56	Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs	6	37
57	Administer oral nutritional products to individuals	5	35
58	Promote effective communication with individuals with sensory loss	4	30
59	Work with other professionals and agencies to support individuals with physical disability	3	23
60	Support individuals to access housing and accommodation services	4	24
61	Identify information requirements in a health context	4	30
62	Prepare and reproduce permanent radiographic images	4	23
63	Develop and prepare speech and language therapy resources for alternative and augmentative communication (AAC) use	4	25
64	Carry out wound drainage care	4	32
65	Prepare and provide surgical instrumentation and supplementary items for the surgical team	6	43
66	Care for a newly born baby when the mother is unable to do so	4	32
67	Understand Child and Young Person Development	4	30
68	Provide support to maintain and develop skills for everyday life	4	28
69	Facilitate learning and development activities to meet individual needs and preferences	5	35
70	Enable individuals with behavioural difficulties to develop strategies to change their behaviour	8	41
71	Reprocess endoscopy equipment	4	30
72	Support individuals with cognition and learning difficulties	5	34
73	Assist in testing individuals’ abilities prior to planning physical activities	5	38
74	Support individuals to manage dysphagia	5	35
75	Provide advice on foot care for individuals with diabetes	3	23
76	Transport, transfer and position individuals and equipment within the perioperative environment	5	32
77	Understand Sensory Loss	3	21
78	Support families who are affected by Acquired Brain Injury	3	30
79	Support individuals during a period of change	4	29
80	Perform intravenous cannulation	4	34
81	Care for individuals with urethral catheters	4	30
82	Conduct routine maintenance on clinical equipment	4	30
83	Assist and support individuals to use alternative and augmentative communication systems (AAC)	5	35
84	Measure and record individuals’ body fluid balance in a perioperative environment	4	23
85	Support parents/carers to interact with and care for their newborn baby	4	30
86	Deliver training through demonstration and instruction	3	21
87	Principles for implementing duty of care in health social care or children’s and young people’s settings	1	5
88	Promote Child and Young Person Development	3	25
89	Develop and sustain effective working relationships with staff in other agencies	4	24
90	Undertake physiological measurements	3	23
91	Undertake stoma care	4	30
92	Assure the effective functioning of radiographic image processing equipment	4	25
93	Operate equipment for intraoperative cell salvage blood collection	5	40
94	Advise and inform individuals on managing their condition	5	31
95	Assist others to monitor individuals’ progress in managing dysphagia	5	38
96	Support carers to meet the care needs of individuals	5	30
97	Maintain pharmaceutical stock	3	4
98	Anatomy and Physiology for Maternity Support Workers	2	20
99	Receive prescriptions from individuals	3	15
100	Understand how to support individuals with autistic spectrum conditions	3	28
101	Support Individuals with Specific Communication Needs	5	35
102	Obtain and test capillary blood samples	4	30
103	Support individuals at the end of life	7	53
104	Contribute to effective multidisciplinary team working	3	20
105	Analyse and present health related data and information	4	30
106	Remove wound drains	4	27
107	Develop activities and materials to enable individuals to reach specific communication goals	5	38
108	Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process	5	39
109	Support parents/carers and those in a parental role to care for babies during their first year	5	36
110	Obtain a client history	3	22
111	Manage the availability of physical resources to meet service delivery needs in a health setting	5	33
112	Administer medication to individuals, and monitor the effects	5	30
113	Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check	4	11
114	Promote equality and inclusion in health, social care or children’s and young people’s settings	2	8
115	Understand the impact of Acquired Brain Injury on individuals	3	28
116	Support individuals to live at home	4	25
117	Promote person centred approaches in health and social care	6	41
118	interact with and support individuals using telecommunications	5	36
119	Undertake tissue viability risk assessments	3	26
120	Manufacture equipment or medical devices for individuals within healthcare	4	30
121	Provide support for individuals with communication and interaction difficulties	5	39
122	Monitor individuals’ progress in relation to managing their body weight and nutrition	3	26
123	Assist in implementing treatment programmes for individuals with severely reduced movement/mobility	5	29
124	Assist in the delivery of perioperative care and support to individuals	4	31
125	Examine the feet of individuals with diabetes	4	32
126	Communicate with individuals about promoting their health and wellbeing while working as a Health Trainer	3	15
127	Understand How to Safeguard the Wellbeing of Children and Young People	3	25
128	Support Children and Young People’s Health and Safety	2	15
129	Develop Positive Relationship with Children, Young People and Others Involved in Their Care	1	8
130	Working Together for the Benefit of Children and Young People	2	15
131	Understand How to Support Positive Outcomes for Children and Young People	3	25
132	Assessment and planning with children and young people	5	35
133	Promote the wellbeing and resilience of children and young people	4	30
134	Professional practice in children and young people’s social care	4	30
135	Support individuals to prepare for and settle in to new home environments	3	23
136	Promote positive behaviour	6	44
137	Support use of medication in social care settings	5	40
138	Provide information and advice to children and young people	3	22
139	Support young people to move towards independence and manage their lives	3	20
140	Work with children and young people in a residential care setting	5	35
141	Support positive practice with children and young people with speech, language and communication needs	4	28
142	Support children or young people in their own home	4	30
143	Support positive attachments for children and young people	7	55
144	Support individuals with autistic spectrum conditions	4	33
145	Prepare, load and operate decontamination equipment	3	23
146	Carry out sterilisation and product release of reuseable medical devices	3	24
147	Understand how to monitor the decontamination process	2	19
148	Monitor and solve customer service problems	1	8
149	Plan, allocate and monitor work of a team	6	40
150	Understand Stroke Care Management	5	25
151	Conduct hearing assessments	4	36
152	Conduct External Ear Examinations	5	38
153	Carry out intravenous infusion	4	28
154	Carry out blood collection from fixed or central lines	4	30
155	Diabetes Awareness	4	30
156	Introduction to the role and responsibilities of a Health Trainer	6	46
157	Establishing and developing relationships with communities while working as a Health Trainer	4	20
158	Enable individuals to change their behaviour to improve their health and wellbeing while working as a Health Trainer	3	10
159	Clinical Imaging Support Worker: Anatomy and Terminology	5	25
160	Clinical Imaging Support Worker: Fundamentals of Care	3	24
161	Clinical Imaging Support Worker: Radiation Protection and Awareness	6	48
162	The Use of Contrast Media in Clinical Imaging	3	24
163	Speech and Language Support for 11-16s: From Theory into Practice	2	15
164	Speech and Language Support for 5-11s: From Theory into Practice	9	63
165	Communication Support for 0-25s with Severe and Complex Needs: From Theory into Practice	9	63
166	Communication and relationships to promote thewellbeing and mental health of older people	9	63

Level 4 Units

Sr#	Unit Title	Credit Value	GLH
1	Support disabled children and young people and those with specific requirements	6	45
2	Enable children and young people to understand their health and well-being	5	38
3	Develop and agree individualised care plans for babies and families	5	38
4	Understand the needs of children and young people who are vulnerable and experiencing poverty and disadvantage	5	40
5	Support individuals to access education, training or employment	4	31

FAQs for  ProQual Level 3 Certificate in Healthcare and Social Care Support Skills

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