
LICQual Level 3 Diploma in HR and Learning & Development – HR Support
Human Resources (HR) plays a vital role in the success of every organization, ensuring that businesses attract, develop, and retain skilled employees while fostering a positive workplace culture. The LICQual Level 3 Diploma in HR and Learning & Development – HR Support is designed for individuals seeking to build a strong foundation in HR practices and contribute effectively to employee development and organizational growth.
This internationally recognized LICQual Level 3 Diploma in HR and Learning & Development – HR Support provides learners with an in-depth understanding of essential HR functions, including recruitment and selection, employee relations, training and development, performance management, and HR compliance. By focusing on both human resources and learning and development, the program equips learners with the dual skills required to support HR operations while enhancing staff training initiatives.
Throughout the LICQual Level 3 Diploma in HR and Learning & Development – HR Support, learners will develop practical skills such as handling employee queries, supporting HR projects, assisting with workforce planning, and maintaining accurate HR records. Additionally, learners will gain expertise in delivering training sessions, evaluating learning needs, and supporting staff through professional development activities.
LICQual Level 3 Diploma in HR and Learning & Development – HR Support is ideal for individuals starting their career in HR, current HR assistants aiming to strengthen their expertise, or professionals transitioning into the field of people management and organizational learning. By the end of LICQual Level 3 Diploma in HR and Learning & Development – HR Support, learners will have the confidence and competence to provide effective HR support, contribute to talent development strategies, and play an active role in enhancing organizational performance.
With a balance of theoretical knowledge and hands-on application, the LICQual Level 3 Diploma in HR and Learning & Development – HR Support prepares learners for rewarding career opportunities in HR departments, training organizations, and business environments worldwide.
The LICQual Level 3 Diploma in HR and Learning & Development – HR Support is designed to be accessible to a wide range of learners, from recent school leavers to professionals seeking to develop their HR skills. To ensure learners can successfully engage with the program, certain entry requirements have been set, focusing on age, education, skills, and motivation.
Age Requirement
- Applicants must be at least 16 years old to enroll in this diploma.
- This ensures learners have the maturity and readiness to engage with HR and learning & development principles at a foundational level.
Educational Requirements
- A Level 2 qualification in business, HR, administration, or a related discipline is preferred.
- Candidates without formal qualifications but with a keen interest in HR or workplace training may also be considered.
- This flexible entry route makes the diploma accessible to both recent school leavers and working professionals.
Professional Experience
- Prior work experience in HR, administration, or training is not mandatory but can be advantageous.
- Any background in people management, office support, or customer service will help learners contextualize theory into practical HR support tasks.
Technical Skills
- Applicants should possess basic IT and digital literacy skills, including the ability to use Microsoft Office applications (Word, Excel, PowerPoint) and email communication.
- Familiarity with online learning platforms and HR systems is beneficial but not essential.
Motivation and Commitment
- Learners must demonstrate enthusiasm for professional development and a genuine interest in human resources and staff training.
- A commitment to independent study, workplace application, and continuous improvement is essential for success in this diploma.
English Language Proficiency
- As the program is delivered in English, learners should be able to read, write, and communicate effectively.
- An IELTS score of 5.0 or equivalent is recommended to ensure learners can fully engage with course content, assignments, and assessments.
Mandatory Units
The LICQual Level 3 Diploma in HR and Learning & Development – HR Support consists of the following study units:
Mandatory Units
- Introduction to Human Resource Management
- Supporting Recruitment and Onboarding Processes
- Understanding Employment Law and Workplace Policies
- Learning & Development Principles and Delivery Methods
- rformance Management and Employee Engagement
- HR Systems, Documentation, and Effective Communication in the Workplace
The LICQual Level 3 Diploma in HR and Learning & Development – HR Support is designed to equip learners with the foundational knowledge, practical skills, and workplace competencies needed to succeed in human resources and staff development roles. By completing this diploma, learners will gain valuable expertise in HR operations, employee engagement, workplace policies, and training support, ensuring they are well-prepared for both entry-level HR roles and future career progression.
Introduction to Human Resource Management
- Understand the role and importance of HR in achieving organizational goals.
- Identify core HR functions, including recruitment, employee relations, performance management, and staff development.
- Apply basic HR principles to support day-to-day workplace operations.
Supporting Recruitment and Onboarding Processes
- Assist in the preparation and delivery of recruitment and selection activities.
- Demonstrate the ability to support onboarding processes to ensure smooth employee integration.
- Maintain accurate recruitment documentation and compliance with organizational standards.
Understanding Employment Law and Workplace Policies
- Gain knowledge of key employment laws and their application in the workplace.
- Understand employee rights, workplace equality, diversity, and anti-discrimination policies.
- Apply policies and procedures to support fair and ethical HR practices.
Learning & Development Principles and Delivery Methods
- Recognize the importance of learning and development (L&D) in employee growth.
- Identify different training methods and delivery techniques suitable for workplace learning.
- Support the design, delivery, and evaluation of learning and development activities.
Performance Management and Employee Engagement
- Understand the purpose and process of performance appraisals.
- Support managers in gathering employee performance data and documentation.
- Identify strategies to enhance employee motivation, satisfaction, and engagement.
HR Systems, Documentation, and Effective Communication in the Workplace
- Demonstrate the ability to maintain accurate HR records, employee files, and digital documentation.
- Use HR systems and software to support reporting and compliance requirements.
- Develop effective workplace communication skills to support collaboration across departments.
By the end of the LICQual Level 3 Diploma in HR and Learning & Development – HR Support, learners will have developed a strong foundation in HR practices and L&D principles. They will be capable of supporting recruitment, employee relations, training delivery, and HR documentation with confidence and professionalism. These outcomes not only prepare learners for entry-level HR and training roles but also provide a solid platform for further study, such as progressing to the LICQual Level 4 Certificate in HR and Learning & Development or related advanced qualifications.
The LICQual Level 3 Diploma in HR and Learning & Development – HR Support is tailored for individuals who are eager to build a strong foundation in human resources and staff development. This program is suitable for those beginning their career journey as well as professionals seeking to strengthen their skills in HR support, recruitment, training, and employee engagement. It provides the right balance of theoretical knowledge and practical application, making it highly accessible to a wide range of learners.
- Aspiring HR professionals – Individuals who wish to start a career in human resources and gain a recognized qualification to enter HR support roles.
- Entry-level HR assistants and administrators – Learners already working in HR or office environments who want to enhance their skills in recruitment, onboarding, employee documentation, and workplace communication.
- Learning & Development (L&D) support staff – Professionals involved in training delivery and staff development who want to improve their ability to design, support, and evaluate workplace learning programs.
- School leavers or career starters – Individuals who have recently completed their secondary education and want to begin their career in HR, training, or business support.
- Professionals transitioning into HR and training roles – Workers from other industries who are keen to move into people management, employee relations, or training and development.
- Team leaders and supervisors – Employees in junior management roles looking to build HR knowledge and skills to better support their teams and organizational processes.
- Individuals passionate about workplace growth – Learners who are motivated by improving employee performance, fostering workplace engagement, and supporting organizational success.
LICQual Level 3 Diploma in HR and Learning & Development – HR Support is ideal for those who want to combine their interest in people management with practical HR skills that can be applied across a wide range of industries
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LICQual Level 3 Diploma in HR and Learning & Development – HR Support