ProQual Level 2 Award in Healthcare and Social Care Support Skills
The ProQual Level 2 Award in Healthcare and Social Care Support Skills is an Ofqual-regulated UK qualification, designed to enhance the practical skills and knowledge necessary for those working in healthcare and social care settings. This qualification is ideal for individuals who wish to pursue a career in these vital sectors, equipping them with the core competencies required for effective support work. The course is entirely assignment-based, allowing learners to gain and demonstrate their understanding at their own pace. It is globally recognised, making it an excellent choice for anyone wishing to work in healthcare or social care anywhere in the world.
The ProQual Level 2 Award in Healthcare and Social Care Support Skills is an Ofqual-regulated, UK-based qualification designed to equip learners with essential skills for entry-level roles in healthcare and social care sectors. This certification is assignment-based, allowing candidates to demonstrate their understanding through practical tasks rather than traditional exams. Recognised globally, it provides a robust foundation for those seeking to start or advance their careers in care settings. Ideal for individuals passionate about supporting vulnerable groups, the course blends theoretical knowledge with real-world application, ensuring learners are prepared to meet the demands of dynamic healthcare environments.
This award offers a comprehensive introduction to core principles in healthcare and social care, structured around flexible, assignment-based assessments. Delivered entirely through coursework, it enables learners to study at their own pace while balancing personal or professional commitments. The curriculum aligns with UK care standards, covering key areas such as communication, safeguarding, and person-centred support. As an Ofqual-regulated qualification, it adheres to strict quality benchmarks, enhancing its credibility among employers worldwide. The absence of exams makes it particularly accessible, focusing instead on developing practical skills through scenario-based tasks and reflective practice.
Graduates can advance to the ProQual Level 3 Certificate or Diploma in Health and Social Care, deepening their expertise. Specialised pathways, such as dementia care or mental health support, offer niche opportunities. For those pursuing higher education, this award provides UCAS points and a foundation for degrees in nursing, social work, or public health. Leadership roles, including supervisory or managerial positions, become accessible with further training, positioning learners as valuable assets in a sector prioritising quality and compassion.
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To enrol in the ProQual Level 2 Award in Healthcare and Social Care Support Skills, learners are required to meet the following entry requirements:
- Age Requirement: Learners must be at least 16 years old. This ensures that individuals have reached an appropriate age to undertake the course and understand the responsibilities associated with working in the healthcare and social care sector.
- Educational Requirements: There are no specific educational qualifications required for this course. It is open to learners of all educational backgrounds. Whether you have completed formal education or have relevant work experience, you are eligible to apply.
- Language Proficiency: Learners should have a good command of the English language. This is essential to understand the course materials, effectively communicate with others in the healthcare and social care setting, and complete written assessments.
- Personal Qualities: As this course involves working with vulnerable individuals, learners should possess certain personal qualities. These include empathy, compassion, patience, and a genuine desire to make a positive impact on people’s lives.
- Work Placement Requirements: Some training providers may require learners to complete a work placement or gain practical experience in a healthcare or social care setting. This provides an opportunity to apply the knowledge and skills learned during the course in a real-world context.
Mandatory Units
To achieve the ProQual Level 2 Award in Healthcare and Social Care Support Skills qualification candidates must achieve 6 credits from any combination of units.
| Sr# | Unit Title | Credit Value | GLH |
|---|---|---|---|
| 1 | Implement person centred approaches in health and social care | 5 | 33 |
| 2 | Principles of safeguarding and protection in health and social care | 3 | 26 |
| 3 | Assist in the administration of medication | 4 | 25 |
| 4 | Carry out personal hygiene for individuals unable to care for themselves | 3 | 23 |
| 5 | Support individuals with speech and language disorders to develop their communication skills | 4 | 28 |
| 6 | Perform the non-scrubbed circulating role for perioperative procedures | 3 | 23 |
| 7 | Minimise the risk of infection when transporting and storing healthcare waste | 3 | 20 |
| 8 | Assist in the issuing of prescribed items | 3 | 15 |
| 9 | Assist in the manufacture and assembly of medicinal products | 7 | 20 |
| 10 | Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products | 10 | 40 |
| 11 | Support individuals to carry out their own health care procedures | 2 | 15 |
| 12 | Provide support for therapy sessions | 2 | 14 |
| 13 | Contribute to the discharge of individuals to carers | 2 | 14 |
| 14 | Paediatric Emergency First Aid | 1 | 10 |
| 15 | Introduction to communication in health, social care or children’s and young people’s settings | 3 | 23 |
| 16 | Support individuals to meet personal care needs | 2 | 16 |
| 17 | Contribute to the safe use of medical devices in the perioperative environment | 4 | 29 |
| 18 | Causes and Spread of Infection | 2 | 20 |
| 19 | Prepare documentation, materials, components and other items for the preparation of aseptic products | 6 | 10 |
| 20 | Introduction to duty of care in health, social care or children’s and young people’s settings | 1 | 9 |
| 21 | Provide support for mobility | 2 | 14 |
| 22 | Assist others to plan presentations | 2 | 16 |
| 23 | Order Routine Pharmaceutical Stock | 3 | 11 |
| 24 | Dementia Awareness | 2 | 17 |
| 25 | Move and position individuals in accordance with their plan of care | 4 | 26 |
| 26 | Support individuals to manage continence | 3 | 19 |
| 27 | Handle information in health and social care settings | 1 | 10 |
| 28 | The role of the health and social care worker | 2 | 14 |
| 29 | Obtain and test specimens from individuals | 2 | 12 |
| 30 | Prepare individuals for healthcare activities | 3 | 17 |
| 31 | Assist in planning and evaluating learning activities | 3 | 22 |
| 32 | Assist the practitioner to carry out health care activities | 2 | 13 |
| 33 | Minimise the risk of infection during the removal of used linen | 2 | 15 |
| 34 | Inform an individual of discharge arrangements | 2 | 13 |
| 35 | Understand the context of supporting individuals with learning disabilities | 4 | 35 |
| 36 | Select and wear appropriate personal protective equipment for work in health care settings | 2 | 15 |
| 37 | Monitor and maintain the environment and resources during and after clinical / therapeutic activities | 3 | 20 |
| 38 | Prepare and dress for scrubbed clinical roles | 4 | 28 |
| 39 | Care for individuals with naso-gastric tubes | 3 | 20 |
| 40 | The principles of Infection Prevention and Contro | 3 | 30 |
| 41 | Assist with the provision of a pharmacy service to meet individuals’ needs | 3 | 10 |
| 42 | Contribute to the effectiveness of teams | 3 | 5 |
| 43 | Introduction to personal development in health, social care or children’s and young people’s settings | 3 | 23 |
| 44 | Support individuals who are distressed | 3 | 21 |
| 45 | Support individuals undergoing healthcare activities | 3 | 22 |
| 46 | Prepare equipment for intraoperative cell salvage blood processing | 4 | 26 |
| 47 | Assist in receiving, handling and dispatching clinical specimens | 2 | 17 |
| 48 | Assist in the sale of medicines and products | 8 | 50 |
| 49 | Receive Pharmaceutical Stock | 3 | 9 |
| 50 | Prepare aseptic products | 10 | 40 |
| 51 | Prepare and apply dressings and drains to individuals in the perioperative environment | 2 | 18 |
| 52 | Planning and Monitoring Work | 2 | 8 |
| 53 | Cleaning, Decontamination and Waste Management | 2 | 20 |
| 54 | Ensure your own Actions Reduce risks to Health and Safety | 2 | 8 |
| 55 | Introduction to equality and inclusion in health, social care or children’s and young people’s settings | 2 | 20 |
| 56 | Provide agreed support for foot care | 3 | 23 |
| 57 | Contribute to health and safety in health and social care | 4 | 33 |
| 58 | Support independence in the tasks of daily living | 5 | 33 |
| 59 | Prepare equipment for intraoperative cell salvage blood collection | 2 | 17 |
| 60 | Maintaining quality standards in the health sector | 1 | 8 |
| 61 | Emergency First Aid Skills | 1 | 10 |
| 62 | Assemble prescribed items | 3 | 15 |
| 63 | Support participation in learning and development activities | 3 | 23 |
| 64 | Provide support for sleep | 2 | 13 |
| 65 | Remove wound closure materials | 3 | 24 |
| 66 | Support individuals to eat and drink | 2 | 15 |
| 67 | Undertake agreed pressure area care | 4 | 30 |
| 68 | Meet food safety requirements when providing food and drink for individuals | 2 | 15 |
| 69 | Understand loss and grief in end of life care | 3 | 22 |
| 70 | Understand how to work in end of life care | 3 | 28 |
ProQual Level 2 Award in Healthcare and Social Care Support Skills:
1. Implement Person-Centred Approaches in Health and Social Care
- Understand the principles of person-centred care and how they apply in healthcare settings.
- Develop skills to promote individual choice, dignity, and independence.
- Learn how to adapt care based on individual needs and preferences.
2. Principles of Safeguarding and Protection in Health and Social Care
- Identify signs and symptoms of abuse and neglect.
- Understand safeguarding policies and legal frameworks.
- Learn the correct procedures for reporting safeguarding concerns.
3. Assist in the Administration of Medication
- Understand the different types of medication and their effects.
- Learn safe medication handling, storage, and administration procedures.
- Recognize potential side effects and adverse reactions.
4. Carry Out Personal Hygiene for Individuals Unable to Care for Themselves
- Assist with bathing, dressing, oral hygiene, and grooming.
- Promote dignity and privacy while providing personal care.
- Follow infection control and hygiene best practices.
5. Support Individuals with Speech and Language Disorders to Develop Their Communication Skills
- Understand different speech and language disorders.
- Implement communication techniques and assistive tools.
- Support individuals in expressing their needs and feelings.
6. Perform the Non-Scrubbed Circulating Role for Perioperative Procedures
- Assist in preparing the operating room for procedures.
- Support the surgical team with equipment and supplies.
- Maintain a sterile environment and follow safety protocols.
7. Minimise the Risk of Infection When Transporting and Storing Healthcare Waste
- Identify different types of healthcare waste.
- Follow waste management policies to reduce infection risk.
- Use protective equipment when handling hazardous materials.
8. Assist in the Issuing of Prescribed Items
- Understand the procedures for dispensing prescriptions.
- Ensure accuracy and compliance with regulations.
- Support patients in understanding medication instructions.
9. Assist in the Manufacture and Assembly of Medicinal Products
- Learn safe procedures for preparing medicinal products.
- Follow hygiene and safety guidelines.
- Maintain accurate records and documentation.
10. Assist in the Preparation of Documentation, Materials, and Other Items for Manufacture and Assembly of Medicinal Products
- Organize and prepare pharmaceutical materials.
- Ensure compliance with pharmaceutical regulations.
- Maintain quality control during the preparation process.
11. Support Individuals to Carry Out Their Own Health Care Procedures
- Encourage self-care and independence.
- Assist individuals in following treatment plans.
- Provide emotional and physical support.
12. Provide Support for Therapy Sessions
- Assist therapists with session preparation.
- Support patients in following therapy exercises.
- Monitor progress and provide feedback.
13. Contribute to the Discharge of Individuals to Carers
- Understand discharge planning procedures.
- Communicate care instructions to carers and families.
- Ensure a smooth transition from hospital to home.
14. Paediatric Emergency First Aid
- Learn basic life-saving techniques for children.
- Handle choking, bleeding, and fractures.
- Follow emergency response protocols.
15. Introduction to Communication in Health, Social Care, or Children’s and Young People’s Settings
- Understand the importance of communication in healthcare.
- Use effective verbal and non-verbal communication skills.
- Overcome barriers to communication in care settings.
The ProQual Level 2 Award in Healthcare and Social Care Support Skills is designed for individuals who are either currently working in or aspiring to work within the healthcare and social care sectors. This course is particularly suited to:
- Healthcare Assistants and Support Workers: Individuals providing direct care and support to patients or service users in hospitals, care homes, or community-based settings.
- Aspiring Care Professionals: Those looking to enter the healthcare or social care fields and seeking to build foundational skills and knowledge before pursuing further qualifications.
- Care Workers in Residential and Community Settings: Professionals who assist with daily living activities, personal care, and mobility support for individuals with diverse health and social care needs.
- Individuals Seeking Career Progression: Those who have some experience in the sector and wish to formalize their skills or advance their qualifications to improve their career prospects.
This course is ideal for individuals committed to enhancing their practical abilities and knowledge base, enabling them to deliver high-quality, compassionate care in various settings.
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