ICTQual AB Level 3 Award in Document Controlling
The ICTQual AB Level 3 Award in Document Controlling is a globally recognized entry-level qualification designed to provide learners with the core knowledge and practical skills required for effective document control and records management in today’s fast-paced business environments. This course introduces the fundamental principles of handling, organizing, and maintaining critical documentation in compliance with industry standards and regulatory requirements.
Ideal for beginners and administrative staff, this certification lays a strong foundation in document versioning, filing systems, access control, archiving, and document lifecycle management. Learners will also gain hands-on familiarity with both paper-based and digital systems, helping them adapt to various documentation workflows across industries.
The qualification is aligned with best practices in quality management (ISO 9001), information governance, and audit readiness, making it highly relevant for sectors such as construction, engineering, manufacturing, oil & gas, logistics, and healthcare.
By completing the ICTQual AB Level 3 Award in Document Controlling, learners will be well-equipped to support document control operations, contribute to compliance efforts, and ensure accurate and traceable documentation throughout project or organizational processes.
To ensure learners are prepared to successfully complete the ICTQual AB Level 3 Award in Document Controlling, the following entry requirements must be met:
- Minimum Age: Applicants must be 18 years of age or older at the time of enrollment.
- Educational Qualification: A minimum of secondary school education or an equivalent qualification is recommended.
- Computer Literacy: Learners should have basic IT skills, including the ability to manage files, use word processing tools (e.g., Microsoft Word), and operate spreadsheet software (e.g., Excel).
- English Language Proficiency: A good command of spoken and written English is essential to understand course materials, engage in classroom activities, and complete assessments effectively.
These criteria are designed to ensure that participants can fully engage with the training content and apply the principles of document control in real-world administrative and project-based environments.
Mandatory Units
This qualification, the ICTQual AB Level 3 Award in Document Controlling, consists of 3 mandatory units.
Mandatory Units
- Fundamentals of Document Control and Record Management
- Document Handling Procedures and Control Systems
- Compliance, Standards, and Best Practices in Document Control
Learning Outcomes for the Study Units:
Fundamentals of Document Control and Record Management
- Understand the purpose and importance of document control in organisational settings
- Identify different types of documents and records used across industries
- Describe the lifecycle of documents from creation to archiving
- Recognise the key responsibilities of a document controller
- Demonstrate awareness of document classification and indexing methods
Document Handling Procedures and Control Systems
- Apply correct procedures for document filing, storage, and retrieval
- Implement version control and document numbering systems
- Manage document distribution, access, and updates efficiently
- Operate basic features of electronic document management systems (EDMS)
- Follow established procedures for secure handling and disposal of documents
Compliance, Standards, and Best Practices in Document Control
- Understand key regulatory and compliance requirements affecting documentation
- Identify relevant standards such as ISO and GDPR in relation to document control
- Perform basic documentation audits and ensure document traceability
- Maintain confidentiality and security of sensitive documentation
- Apply best practices for standardisation and continuous improvement in document control processes
The ICTQual AB Level 3 Award in Document Controlling is designed for individuals seeking to build a solid foundation in document management, records control, and administrative compliance. This course is suitable for:
- Entry-level professionals who want to start a career in document control or office administration.
- Administrative assistants and office clerks responsible for managing physical or electronic documents.
- Project assistants and site coordinators working in construction, engineering, oil & gas, or logistics who handle project documentation.
- Compliance and quality support staff who assist with document tracking, audits, and filing systems.
- Data entry operators looking to specialize in structured document control processes.
- Graduates and job seekers aiming to develop industry-relevant skills for roles in documentation and information management.
- Professionals transitioning from paper-based systems to digital documentation environments.
This course is ideal for those working in or aspiring to work within sectors such as construction, manufacturing, engineering, oil & gas, healthcare, logistics, and corporate services, where proper document handling and traceability are critical to business operations and regulatory compliance.
Whether you’re new to the field or looking to formalize your experience with a recognized qualification, this award will prepare you to take on document control responsibilities with confidence and professionalism.
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