ProQual Level 3 Diploma in Healthcare and Social Care Support Skills

The ProQual Level 3 Diploma in Healthcare and Social Care Support Skills is a comprehensive vocational qualification designed to equip learners with the practical knowledge, professional skills, and ethical understanding required to deliver high-quality care across a wide range of healthcare and social care settings. Developed to meet current industry standards and workplace expectations, the course provides learners with the competence to support individuals with diverse health, physical, emotional, and social care needs while promoting dignity, independence, equality, and person-centred care. It combines theoretical learning with workplace application, ensuring that learners develop the confidence and capability required for real-world practice.

Throughout this diploma, learners explore the core principles that underpin effective healthcare and social care support, including communication, safeguarding, infection prevention and control, health and safety, equality and diversity, person-centred planning, and professional values. The programme also develops essential practical competencies in supporting individuals with personal care, promoting wellbeing, responding to changing needs, maintaining accurate records, working collaboratively within multidisciplinary teams, and adhering to legal, regulatory, and organisational requirements. By integrating evidence-based practice with practical experience, the qualification prepares learners to deliver safe, compassionate, and effective care in a variety of professional environments.

This diploma is suitable for both aspiring and existing healthcare and social care professionals seeking to enhance their knowledge, gain formal recognition of their skills, and progress within the sector. It supports career development in settings such as hospitals, residential care homes, nursing homes, community care services, supported living environments, rehabilitation centres, and domiciliary care organisations. Upon successful completion, learners will possess the competencies required to contribute positively to high-quality care delivery, support improved health outcomes, and meet the evolving demands of modern healthcare and social care services while maintaining the highest standards of professionalism, accountability, and ethical practice.

Features

Comprehensive Level 3 qualification aligned with professional healthcare and social care standards, combining theoretical knowledge with practical workplace competence.
Covers essential topics including person-centred care, communication, safeguarding, infection prevention and control, health and safety, equality and diversity, and professional practice.
Develops the knowledge, practical skills, and confidence required to provide safe, compassionate, ethical, and high-quality care to individuals with diverse needs.
Supports career progression across a wide range of healthcare and social care settings, preparing learners for increased responsibilities and ongoing professional development.

Target audiences

Individuals aspiring to start a career in the healthcare and social care sector.
Healthcare Support Workers seeking a recognised Level 3 qualification.
Social Care Support Workers looking to enhance their professional competence.
Support Workers assisting people with physical disabilities, learning disabilities, or mental health conditions.

Requirements

Learners should normally be 18 years of age or older at the time of enrolment.
A Level 2 qualification in healthcare, social care, or a related subject is recommended but not mandatory.
No formal academic qualifications are required if learners can demonstrate the ability to study at Level 3.
Basic numeracy skills are recommended for recording information and supporting routine healthcare tasks.

Curriculum

9 Sections
51 Lessons
60 Weeks

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Unit no 1 : Implement person centred approaches in health and social care
12 Items
This unit introduces the fundamental principles of person-centred care, enabling learners to understand how to place individuals at the heart of every care decision and support activity. It explores the importance of respecting dignity, promoting independence, recognising individual preferences, and involving people in planning and making decisions about their own care and wellbeing. Throughout the unit, learners will develop the knowledge and practical skills needed to deliver compassionate, personalised, and inclusive care in a variety of health and social care settings. They will also learn how effective communication, partnership working, confidentiality, and continuous reflection contribute to positive outcomes, ensuring that care is responsive to each individual's unique needs, values, and life experiences.
Unit no 2 : Paediatric Emergency First Aid
14 Items
This unit equips learners with the essential knowledge, practical skills, and professional competence required to recognise, assess, and respond effectively to emergency situations involving infants and children. It explores the fundamental principles of paediatric emergency first aid, including scene safety, casualty assessment, emergency action planning, and the legal and ethical responsibilities of a first aider. Learners will develop an understanding of age-specific physiological differences and learn how to provide immediate, evidence-based interventions for life-threatening conditions such as cardiac arrest, choking, severe bleeding, shock, allergic reactions, seizures, asthma attacks, burns, fractures, poisoning, and other common paediatric emergencies. The unit also emphasises the application of paediatric cardiopulmonary resuscitation (CPR), the safe use of an Automated External Defibrillator (AED) where appropriate, airway management, infection prevention and control, effective communication with emergency services, and post-incident procedures. Through realistic scenarios and practical application, learners will build the confidence to make informed decisions under pressure, deliver safe and compassionate emergency care, and provide effective first aid until professional medical assistance arrives. Successful completion of this unit prepares learners to respond confidently to paediatric emergencies across childcare, educational, healthcare, workplace, and community environments while promoting the safety, wellbeing, and survival of infants and children.
Unit no 3 : Work with Babies and Young Children to Promote Their Development and Learning
10 Items
This unit provides learners with the knowledge, understanding, and practical skills required to support the holistic development and learning of babies and young children in a range of early years settings. It explores how children develop physically, cognitively, socially, emotionally, and linguistically from birth through early childhood, recognising that every child develops at their own pace and has unique needs, interests, and abilities. Learners will develop an understanding of child development theories, milestones, and the factors that influence learning and development, including health, nutrition, family circumstances, culture, environment, and inclusive practice. The unit emphasises the importance of creating safe, stimulating, and nurturing learning environments where babies and young children can explore, play, communicate, and develop confidence through meaningful experiences. The unit also focuses on the role of the early years practitioner in planning, implementing, and evaluating developmentally appropriate activities that promote curiosity, creativity, independence, communication, and positive behaviour. Learners will gain practical knowledge of observation, assessment, and planning processes to identify individual learning needs, monitor progress, and provide appropriate support that reflects each child's stage of development. In addition, the unit highlights the importance of building positive relationships with babies, young children, parents, carers, colleagues, and other professionals to ensure consistent, child-centred support. Learners will explore effective communication strategies, safeguarding responsibilities, equality, diversity, inclusion, and reflective practice to promote children's well-being, learning, and overall development. On successful completion of this unit, learners will be able to apply evidence-based, child-centred approaches to support babies and young children in achieving positive developmental outcomes while meeting professional standards expected within early years education and childcare settings.
Unit no 4 : Engage in personal development in health, social care or children’s and young people’s settings
10 Items
This unit provides learners with the knowledge, skills, and professional behaviours required to engage in continuous personal and professional development within health, social care, and children’s and young people’s settings. It emphasises the importance of reflective practice, self-evaluation, and lifelong learning as essential components of delivering safe, effective, person-centred, and high-quality care. Throughout this unit, learners will explore the duties and responsibilities associated with their work role, the standards and codes of practice that govern professional conduct, and the importance of maintaining competence through ongoing learning and development. The unit encourages learners to critically reflect on their own practice, recognise their strengths and areas for improvement, and use feedback from colleagues, supervisors, service users, and other professionals to enhance their performance. Learners will also develop an understanding of how personal values, beliefs, and experiences can influence professional practice and decision-making. The unit highlights the significance of creating and reviewing personal development plans, setting realistic learning objectives, accessing appropriate support, and recording progress to achieve continuous improvement. By completing this unit, learners will be equipped to take responsibility for their own professional growth, adapt to changing policies, practices, and service needs, and contribute positively to multidisciplinary teams. The knowledge and skills gained will support learners in maintaining professional competence, improving the quality of care and support provided, and promoting positive outcomes for individuals, families, children, and young people across a wide range of health and social care environments.
Unit no 5 : Support individuals with multiple conditions and/or disabilities
10 Items
This unit focuses on developing the knowledge and professional skills required to support individuals who experience multiple health conditions and/or disabilities that may affect their physical abilities, communication, independence, emotional wellbeing, and daily living needs. Learners will explore the importance of understanding each individual’s unique circumstances, recognising the interaction between different conditions, and providing personalised support that promotes dignity, choice, inclusion, and quality of life. The unit emphasises the importance of holistic assessment, effective communication, risk awareness, and collaborative working to ensure that care approaches are responsive to changing needs. Supporting individuals with multiple conditions and/or disabilities requires a person-centred approach that considers the whole person rather than focusing only on medical conditions or limitations. Learners will develop an understanding of how to adapt support strategies, encourage independence, respect individual preferences, and work effectively with families, carers, and other professionals. The unit promotes safe, ethical, and compassionate practice by highlighting the importance of empowering individuals, reducing barriers to participation, and delivering effective support that enhances wellbeing and everyday living.
Unit no 6 : Support individuals who are bereaved
12 Items
Bereavement is a deeply personal experience that affects every individual differently, influencing emotional wellbeing, physical health, relationships, and daily functioning. Providing effective support requires empathy, compassion, active listening, and an understanding that grief has no fixed timeline. Healthcare and social care professionals play a vital role in creating a safe, respectful, and supportive environment where bereaved individuals can express their feelings, access appropriate guidance, and maintain their dignity throughout the grieving process. Developing these skills helps ensure that care remains person-centred, culturally sensitive, and responsive to individual needs. This chapter explores the principles and practices involved in supporting individuals who are experiencing loss and bereavement. Learners will examine the emotional, psychological, social, cultural, and spiritual aspects of grief while understanding how different people respond to loss in unique ways. The chapter also covers effective communication techniques, recognising signs of complicated grief, maintaining professional boundaries, safeguarding wellbeing, and working collaboratively with families, colleagues, and specialist support services to provide appropriate care. By completing this chapter, learners will develop the knowledge and practical competence required to deliver compassionate bereavement support across a range of health and social care settings. They will gain confidence in responding to sensitive situations, respecting individual beliefs and preferences, promoting emotional resilience, and signposting individuals to appropriate sources of support when necessary. These competencies contribute to high-quality, person-centred care while enhancing professional practice and improving outcomes for bereaved individuals and their families.
Unit no 7 : Prepare for and carry out extended feeding techniques
14 Items
This unit equips learners with the knowledge and practical skills to prepare for and carry out extended feeding techniques safely and effectively. It focuses on person-centred care, infection prevention, safe feeding practices, monitoring individuals during and after feeding, and recognising and responding to potential complications. Learners will also develop an understanding of professional responsibilities, accurate documentation, and effective communication to support high-quality healthcare and social care practice.
Unit no 8 : Insert and secure nasogastric tubes
10 Items
The ability to insert and secure nasogastric (NG) tubes is a vital clinical skill used to provide enteral nutrition, administer medications, decompress the stomach, and support patients who are unable to swallow safely. Healthcare professionals must follow evidence-based procedures to ensure accurate tube placement while minimizing the risk of complications such as aspiration, tube displacement, or injury to the nasal passages and oesophagus. Correct patient assessment, infection prevention measures, and adherence to clinical guidelines are essential for safe practice. Successful nasogastric tube insertion requires thorough preparation, effective communication with the patient, and the use of appropriate insertion techniques. After placement, confirmation of the tube’s position using approved verification methods is critical before feeding or medication administration begins. Proper tube securing techniques, routine monitoring, and ongoing patient assessment help maintain tube stability, reduce discomfort, and prevent accidental removal. Healthcare practitioners must also document the procedure accurately and respond promptly to any signs of complications or tube malfunction. Developing competence in inserting and securing nasogastric tubes enhances patient safety, improves nutritional support, and promotes high-quality clinical care across hospitals, community healthcare, and long-term care settings. This knowledge supports healthcare professionals in meeting national clinical standards while delivering safe, compassionate, and person-centred care. Mastering NG tube management also contributes to better patient outcomes, reduced healthcare risks, and improved confidence in managing enteral feeding interventions as part of multidisciplinary healthcare practice.
Unit no 9 : Support disabled children and young people and those with specific requirements
10 Items
Supporting disabled children and young people and those with specific requirements is a fundamental aspect of inclusive health, education, and social care practice. Every child and young person has the right to participate fully in learning, play, healthcare, and community life regardless of physical, sensory, cognitive, communication, or emotional differences. This chapter explores the principles of person-centred, rights-based, and inclusive support, enabling learners to understand how individual strengths, preferences, and needs influence care and intervention. It also examines the importance of equality, dignity, respect, and safeguarding while promoting positive outcomes for children and young people with diverse abilities and additional support requirements. The chapter examines a wide range of disabilities and specific requirements, including physical disabilities, learning disabilities, autism spectrum conditions, sensory impairments, speech and language difficulties, long-term health conditions, and behavioural or emotional needs. Learners will develop an understanding of the barriers these children and young people may encounter and explore practical strategies for promoting communication, participation, independence, and wellbeing. Emphasis is placed on collaborative working with families, carers, educators, healthcare professionals, and multidisciplinary teams to ensure coordinated, effective, and individualised support that reflects each child’s unique circumstances. Throughout this chapter, learners will develop the knowledge and practical understanding required to provide safe, compassionate, and evidence-informed support in a variety of settings. The content highlights the importance of adapting environments, using appropriate communication methods, recognising changing needs, and encouraging active participation in decision-making wherever appropriate. By the end of the chapter, learners will be equipped with the skills and confidence to contribute to inclusive practice, advocate for the rights of disabled children and young people, and support their development, wellbeing, independence, and overall quality of life in accordance with current professional standards and best practice.

FAQs

Who is this qualification suitable for?

This diploma is suitable for aspiring healthcare and social care professionals, Healthcare Support Workers, Care Assistants, Social Care Workers, Home Care Workers, Residential Care staff, Support Workers, and individuals already working in the sector who wish to gain a recognised Level 3 qualification.

Can I study this course online?

Yes. Many approved training providers deliver the knowledge-based elements through an online Learning Management System (LMS), while practical competencies are assessed in an appropriate healthcare or social care workplace.

What topics are covered in this diploma?

The course covers communication, person-centred care, safeguarding, infection prevention and control, health and safety, equality and diversity, duty of care, confidentiality, record keeping, teamwork, and supporting individuals with a range of healthcare and social care needs.

What careers can this qualification lead to?

Successful learners may pursue roles such as Healthcare Support Worker, Healthcare Assistant, Care Assistant, Residential Care Worker, Community Care Worker, Home Care Worker, Support Worker, Rehabilitation Support Worker, or Senior Care Assistant, depending on experience and employer requirements.

Why should I choose the ProQual Level 3 Diploma in Healthcare and Social Care Support Skills?

This qualification combines industry-relevant knowledge with practical workplace competence, helping learners develop the confidence, professionalism, and skills needed to deliver safe, compassionate, and person-centred care across a wide range of healthcare and social care environments.

Instructor

Inspire College of Technologies

53 Students

29 Courses

£650.00

Student:

2 Students

Lesson:

51 Lessons

Duration: 60 Weeks

Quiz:

51 Quiz

Level: All levels

ProQual Level 3 Diploma in Healthcare and Social Care Support Skills

Features

Target audiences

Requirements

Curriculum

FAQs

Instructor

About Inspire College

About Us

Quick Links

Get In Touch

ProQual Level 3 Diploma in Healthcare and Social Care Support Skills

Features

Target audiences

Requirements

Curriculum

FAQs

Instructor

About Inspire College

About Us

Quick Links

Get In Touch

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