Award in First Aid for Mental Health
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The NOCN Level 3 Award in First Aid for Mental Health is a UK vocational qualification designed to develop the knowledge and practical understanding needed to provide appropriate initial support to people experiencing mental health difficulties. It is particularly relevant to individuals who may take responsibility for mental health support within an organisation, including designated mental health first aiders, HR personnel and senior managers involved in mental health policies and procedures.
The qualification is regulated within the UK qualifications system and has the qualification number 603/6360/5. It is listed by the UK Government's qualifications service as an approved Level 3 vocationally-related qualification in the Health and Social Care sector, awarded by NOCN.
The NOCN Level 3 Award in First Aid for Mental Health covers three key learning areas: Mental Health Awareness, Promoting Positive Mental Health in the Workplace, and Common Mental Health Conditions. Learners develop understanding of mental health and mental ill-health, factors that can affect mental wellbeing, signs and symptoms associated with common mental health conditions, self-help approaches, appropriate sources of support, and the boundaries of the mental health first aider role. The qualification also addresses ways organisations can promote positive mental wellbeing and create supportive workplace environments.
For UK and international learners, the qualification provides a structured framework for understanding mental health support in workplace and organisational settings. It focuses on informed initial support, appropriate referral and wellbeing promotion rather than replacing professional clinical or medical intervention.
The NOCN Level 3 Award in First Aid for Mental Health is a 3-credit qualification with a Total Qualification Time (TQT) of 15 hours, including 15 Guided Learning Hours (GLH).
Assessment for the NOCN Level 3 Award in First Aid for Mental Health is assignment-based. Learner work is assessed in accordance with NOCN assessment and quality assurance requirements to ensure that learners demonstrate the required knowledge, understanding and application of mental health first aid principles.
To achieve the qualification, learners must successfully complete all 3 mandatory components.
Core Study Units
The NOCN Level 3 Award in First Aid for Mental Health is designed for learners who have a responsibility for providing mental health support, contributing to workplace wellbeing, or supporting mental health policies and procedures within an organisation. The NOCN specification identifies First Aiders for Mental Health, HR staff and senior managers responsible for mental health policy among its intended learners.
This qualification is particularly suitable for:
The qualification focuses on recognising mental health conditions, supporting individuals experiencing mental health issues, understanding the limits of the mental health first aider role, referring individuals to appropriate sources of support, and promoting positive mental wellbeing within an organisation.
It is therefore suited to learners seeking a structured Level 3 qualification in First Aid for Mental Health for workplace and organisational settings, rather than a qualification intended to replace professional clinical or medical mental health treatment.

Entry Requirements
Career Opportunities
The NOCN Level 3 Award in First Aid for Mental Health provides learners with essential knowledge of mental health awareness, positive mental health promotion and common mental health conditions. The qualification develops understanding of mental health, workplace wellbeing, signs and symptoms of common conditions, appropriate support strategies and sources of help. It is suitable for UK and international learners seeking a recognised Level 3 qualification for supporting mental health within workplace and organisational settings.
Mental Health First Aider
Provides initial support to individuals experiencing mental health difficulties and signposts them towards appropriate professional support.
Workplace Wellbeing Coordinator
Supports workplace wellbeing initiatives, promotes positive mental health and helps develop healthier organisational working environments.
HR Assistant
Supports employee wellbeing, workplace communication, staff concerns and organisational policies relating to mental health and employee support.
Employee Wellbeing Advisor
Helps organisations promote employee wellbeing through awareness activities, supportive practices and appropriate signposting to available resources.
Mental Health Support Worker
Provides practical and emotional support to individuals experiencing mental health challenges under appropriate professional supervision and organisational procedures.
Community Support Worker
Supports individuals within community settings, helping them access appropriate services, resources and practical assistance for wellbeing needs.
Wellbeing Officer
Coordinates wellbeing activities, awareness programmes and supportive initiatives designed to improve mental health awareness within organisations or communities.
Occupational Health Support Assistant
Assists occupational health teams with workplace wellbeing activities, employee support processes and appropriate health-related administrative responsibilities.
Future Progression
he NOCN Level 3 Award in First Aid for Mental Health provides learners with knowledge that can support workplace responsibilities and progression in areas related to mental health awareness, employee wellbeing and organisational support. The qualification develops understanding of mental health, common mental health conditions, workplace wellbeing and appropriate sources of support, providing a foundation that can be relevant across workplace, community, HR and wellbeing environments.
Academically, learners may progress to higher-level qualifications in mental health, health and social care, counselling, wellbeing or related disciplines, subject to the entry requirements of the receiving institution. The qualification can also support further learning in areas such as mental health awareness, workplace wellbeing, first aid, health and social care, and related subjects.
Professionally, this qualification can support responsibilities or progression towards roles such as Mental Health First Aider, Workplace Wellbeing Coordinator, HR Assistant, Employee Wellbeing Advisor, Community Support Worker, Wellbeing Officer, HR Wellbeing Coordinator and Mental Health Awareness Trainer, depending on the learner’s experience, additional training and employer requirements. The knowledge developed through the qualification provides a foundation for recognising mental health concerns, providing appropriate initial support and signposting individuals towards suitable sources of help.
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