ProQual Level 3 Diploma in Management
The ProQual Level 3 Diploma in Management is an Ofqual-regulated qualification designed for individuals who are either currently working in a management role or aspiring to take on managerial responsibilities. This diploma is ideal for team leaders, supervisors, and junior managers looking to enhance their leadership skills and develop a deeper understanding of management practices. It equips learners with the knowledge and competencies needed to manage teams effectively, improve operational performance, and contribute to organisational growth.
This qualification is entirely assignment-based, allowing learners to complete assessments through practical, work-related evidence. This flexible approach is particularly beneficial for working professionals who wish to gain a recognised management qualification while continuing their employment. The diploma focuses on key areas of leadership, communication, decision-making, and performance management, making it applicable across various industries, including business, retail, healthcare, and more.
Upon successful completion of this diploma, learners will gain a solid foundation in management principles and the ability to lead teams effectively. They will develop practical skills in planning, organising, and overseeing daily operations while promoting productivity and maintaining high-performance standards. Additionally, learners will enhance their decision-making capabilities, learn to delegate responsibilities appropriately, and foster a positive working environment that supports staff development and organisational success.
The ProQual Level 3 Diploma in Management offers significant benefits for both individuals and organisations. For professionals, it enhances leadership skills, improves career prospects, and provides formal recognition of managerial competence. For employers, the qualification ensures that managers and supervisors possess the necessary skills to lead teams efficiently, improve productivity, and maintain high operational standards. This qualification also supports the development of future leaders, contributing to overall business growth and sustainability.
After completing the ProQual Level 3 Diploma in Management, learners can progress to higher-level qualifications such as the ProQual Level 5 Diploma in Management and Leadership or other specialised management programmes tailored to their industry. This progression can open opportunities for more senior roles, including departmental management or operational leadership positions. Learners may also pursue further training in project management, human resources, or strategic leadership, depending on their career goals.
For information regarding fees or any queries related to the course, please feel free to contact us or send an email. Our dedicated team is available to assist you with any questions and provide further guidance as needed.
Inspire College Uk is an approved centre of ProQual for following ProQual Qualifications
To enrol in the ProQual Level 3 Diploma in Management, candidates must meet certain entry requirements to ensure they have the necessary background and qualifications for the course. Typically, applicants should possess one of the following:
- There are no formal entry requirements for this qualification.
- Centres should carry out an initial assessment of candidate skills and knowledge to identify any gaps and help plan the assessment.
Mandatory Units
The ProQual Level 3 Diploma in Management qualification must be achieved with 55 credits:
- 31 credits from the Mandatory units in Group A, plus
- a minimum of 17 credits from Optional Group B
- a maximum of 7 credits may be from Optional Group C
Mandatory Units
Group A:
Group B:
Group C:
Upon completing this course, participants will:
Manage team performance
- Understand the management of team performance
- Be able to allocate and assure the quality of work
- Be able to manage communications within a team
Principles of people management
- Understand the principles of workforce management
- Understand equality of opportunity, diversity and inclusion
- Understand team building and dynamics
- Understand performance management
- Understand training and development
- Understand reward and recognition
Principles of business
- Understand business markets
- Understand business innovation and growth
- Understand financial management
- Understand business budgeting
- Understand sales and marketing
Principles of leadership and management
- Understand the principles of effective decision making
- Understand leadership styles and models
- Understand the role, functions and processes of management
- Understand performance measurement
Manage personal and professional development
- Be able to identify personal and professional development requirements
- Be able to fulfil a personal and professional development plan
- Be able to maintain the relevance of a personal and professional development plan
Promote equality, diversity and inclusion in the workplace
- Understand the organisational aspects of equality, diversity and inclusion in the workplace
- Understand the personal aspects of equality, diversity and inclusion in the workplace
- Be able to support equality, diversity and inclusion in the workplace
Manage individuals’ performance
- Understand the management of underperformance in the workplace
- Be able to manage individuals’ performance in the workplace
Manage individuals’ development in the workplace
- Be able to carry out performance appraisals
- Be able to support the learning and development of individual team members
Chair and lead meetings
- Be able to prepare to lead meetings
- Be able to chair and lead meetings
- Be able to deal with post-meeting matters
Manage conflict within a team
- Understand the principles of conflict management
- Be able to reduce the potential for conflict within a team
- Be able to deal with conflict within a team
Procure products and/or services
- Be able to identify procurement requirements
- Be able to select suppliers
- Be able to buy products and/or services
Implement change
- Understand the principles of change management
- Be able to plan the implementation of change
- Be able to manage the implementation of a change plan
- Be able to evaluate the effectiveness of the implementation of change plans
Implement and maintain business continuity plans and processes
- Be able to plan for the implementation of business continuity plans and processes
- Be able to implement business continuity plans and processes
- Be able to maintain the fitness for purpose of on-going business continuity plans and processes
Collaborate with other departments
- Understand how to collaborate with other departments
- Be able to identify opportunities for collaboration with other departments
- Be able to collaborate with other departments
Support remote or virtual teams
- Be able to assess the support needed by remote or virtual teams
- Be able to support remote or virtual teams
Participate in a project
- Understand how to manage a project
- Be able to support the delivery of a project
Develop and maintain professional networks
- Understand the principles of effective networking
- Be able to identify professional networks for development
- Be able to maintain professional networks
Develop and implement an operational plan
- Understand the principles of operational planning
- Be able to develop an operational plan
- Be able to implement an operational plan
- Be able to evaluate the effectiveness of an operational plan
Encourage learning and development
- Understand the principles of learning and development
- Be able to support individuals’ learning and development
- Be able to evaluate individuals’ learning and development
Discipline and grievance management
- Understand the principles supporting the management of discipline and grievance cases
- Be able to manage a disciplinary case
- Be able to manage a grievance
Develop working relationships with stakeholders
- Understand working relationships with stakeholders
- Be able to determine the scope for collaboration with stakeholders
- Be able to develop productive working relationships with stakeholders
- Be able to evaluate relationships with stakeholders
Manage physical resources
- Be able to identify the need for physical resources
- Be able to obtain physical resources
- Be able to manage the use of physical resources
Prepare for and support quality audits
- Understand the principles underpinning the management of quality
- Be able to prepare for quality audits
- Be able to support quality audits
Conduct quality audits
- Understand the principles underpinning the management of quality
- Be able to prepare to carry out quality audits
- Be able to conduct quality audits
Manage a budget
- Understand how to identify financial requirements
- Understand how to set budgets
- Be able to manage a budget
- Be able to evaluate the use of a budget
Manage a project
- Understand the management of a project
- Be able to plan a project
- Be able to manage a project
- Be able to evaluate the effectiveness of a project
Manage business risk
- Understand the management of business risk
- Be able to address business risk
- Be able to mitigate business risk
Manage knowledge in an organization
- Understand the principles of knowledge management
- Be able to identify knowledge to be managed within an organization
- Be able to manage knowledge within an organization
Manage redundancy and redeployment
- Understand the management of redundancy
- Understand the principles of redeployment
- Be able to manage a redundancy
- Be able to manage the redeployment of staff
Encourage innovation
- Be able to identify opportunities for innovation
- Be able to generate and test ideas for innovation and improvement
- Be able to implement innovative ideas and improvements
Manage the impact of work activities on the environment
- Understand how to support environmentally-friendly working practices
- Be able to organise work so as to minimise the impact on the environment
- Be able to manage the environmental impact of the use of resources
Recruitment, selection and induction practice
- Understand the principles and theories underpinning recruitment, selection and induction practice
- Be able to recruit people into an organization
- Be able to select appropriate people for the role
- Be able to induct people into an organization
Buddy a colleague to develop their skills
- Understand how to buddy a colleague
- Be able to plan to buddy a colleague
- Be able to support a buddy colleague carrying out work activities
Contribute to the improvement of business performance
- Understand the principles of resolving business problems
- Understand improvement techniques and processes
- Be able to solve problems in business
- Be able to contribute to the improvement of activities
Negotiate in a business environment
- Understand the principles underpinning negotiation
- Be able to prepare for business negotiations
- Be able to carry out business negotiations
Develop a presentation
- Understand how to develop a presentation
- Be able to develop a presentation
Deliver a presentation
- Understand the principles underpinning the delivery of presentations
- Be able to prepare to deliver a presentation
- Be able to deliver a presentation
Contribute to the development and implementation of an information system
- Understand the design and implementation of an information system
- Be able to contribute to the development of an information system
- Be able to contribute to the implementation of an information system
Resolve customers’ problems
- Understand the monitoring and resolution of customers’ problems
- Be able to deal with customers’ problems
Resolve customers’ complaints
- Understand the monitoring and resolution of customers’ complaints
- Be able to deal with customers’ complaints
Gather, analyse and interpret customer feedback
- Understand how to gather, analyse and interpret customer feedback
- Be able to plan the collection of customer feedback on customer service issues
- Be able to gather customer feedback
- Be able to analyse and interpret customer feedback to recommend improvements
Employee rights and responsibilities
- Understand the role of organisations and industries
- Understand employers’ expectations and employees’ rights and obligations
Health and Safety Procedures in the Workplace
- Know health and safety procedures in the workplace.
- Be able to carry out tasks with regard to health and safety in the workplace.
Manage events
- Understand the management of an event
- Be able to manage the planning of an event
- Be able to manage an event
- Be able to follow up an event
Review the quality of customer service
- Understand how to review the quality of customer service
- Be able to plan the measurement of customer service
- Be able to evaluate the quality of customer service
The ProQual Level 3 Diploma in Management is specifically designed for individuals seeking to advance their management skills and career prospects. This qualification is ideal for:
- Current Managers: Professionals already in managerial roles who wish to enhance their leadership abilities, refine their management techniques, and gain formal recognition of their skills.
- Aspiring Managers: Individuals aiming to transition into management positions who need a solid foundation in management principles and practices to prepare for leadership responsibilities.
- Team Leaders: Those in supervisory or team leadership roles who seek to develop a broader understanding of management strategies and improve their ability to guide and support their teams effectively.
- Professionals Seeking Career Advancement: Employees looking to progress within their current organization or explore new career opportunities by acquiring a recognized management qualification that demonstrates their commitment to professional development.
- Business Owners and Entrepreneurs: Individuals managing their businesses who want to enhance their management capabilities to drive business growth, improve operational efficiency, and achieve strategic objectives.
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