ProQual NVQ Level 3: Guided Non‑Conformance Review
Table of Contents
Introduction and Purpose
In construction, work activities and resources must be carefully planned and executed to meet project requirements, maintain safety, and comply with UK legislation. Fault identification and non-conformance review are essential for maintaining quality, safety, and efficiency. Construction projects rely on accurate documentation, proper sequencing of tasks, and the correct allocation of resources.
This Knowledge Providing Task (KPT) is designed to develop learners’ abilities to critically analyze construction documents, identify errors, and rewrite them accurately. Through this task, learners will:
- Strengthen skills in detecting errors in inspection forms, risk assessments, and resource allocation plans.
- Enhance understanding of how work activities interact and influence each other.
- Develop attention to detail and the ability to ensure compliance with UK regulations such as Health & Safety at Work Act 1974, CDM Regulations 2015, and Management of Health and Safety at Work Regulations 1999.
- Learn to produce professional and compliant documents suitable for real workplace application.
The overall aim is to bridge theory and practice, ensuring learners are competent in confirming work activities and resources while maintaining quality control.
Understanding Work Activities and Resource Requirements
Proper planning begins with identifying all work activities and determining the resources needed. Work activities are distinct tasks, often dependent on other activities, that contribute to the completion of a construction project.
Examples of Work Activities and Resource Requirements
| Work Activity | Required Resources | Dependencies | Safety/Compliance Notes |
| Erect scaffolding | Poles, connectors, harnesses, 4-person team | Ground preparation, site inspection | Comply with Work at Height Regulations 2005 |
| Pour concrete slab | Concrete mixer, labour, vibrators, formwork | Formwork and reinforcement must be ready | Reference BS EN 206 for concrete standards |
| Electrical wiring installation | Qualified electrician, cables, conduit | Walls must be constructed | Comply with Electricity at Work Regulations 1989 |
| Roofing | Roof sheets, fasteners, ladders | Support structure complete | Use harnesses, follow PUWER |
Learners must assess:
- Availability and suitability of equipment
- Workforce skill levels
- Material quantity and quality
- Task duration and sequence
UK construction regulations mandate that resources must be suitable, available, and correctly allocated to prevent accidents and delays. The CDM Regulations 2015 emphasize proper planning and coordination for health, safety, and efficiency.
Common Errors in Construction Documentation
Construction documents often contain errors or omissions that can lead to safety risks, delays, or non-compliance. Learners must be able to identify these faults, understand their impact, and correct them.
Non-Conformance in Inspection Forms
Errors can include:
- Missing inspection dates
- Incorrect references to standards
- Absence of signatures
- Unclear test results
Example of a Faulty Inspection Form:
“Concrete slump test completed. Result: N/A. Inspector: John Doe.”
Corrected Version:
- Slump result included (e.g., 75mm)
- Reference BS EN 206
- Inspector signature and certification included
Weak Risk Assessments
Common errors include:
- Failure to identify hazards (e.g., overhead work, chemical exposure)
- Inadequate control measures
- Missing PPE requirements
- No supervision assignment
Example Fault: Scaffolding erected without specifying PPE, hazard control measures, or supervision.
Correct Approach:
- Identify all hazards (falls, tools, unstable ground)
- Assign control measures (guardrails, PPE, supervision)
- Include specific PPE requirements (harness, gloves, hard hats)
Regulatory Reference:
- Management of Health and Safety at Work Regulations 1999 mandates proper risk assessment documentation.
Errors in Resource Allocation Plans
Faults in resource planning often include:
- Scheduling conflicts (overlapping tasks)
- Incorrect assignment of skilled personnel
- Ignoring task dependencies
- Miscalculating material needs
Example: Two tasks scheduled simultaneously using the same machinery.
Correction: Adjust task sequence, assign alternative resources, or extend schedule to comply with project requirements.
Techniques for Document Analysis
Learners should adopt a systematic approach:
- Read the entire document carefully.
- Compare with UK standards and regulations.
- Identify inconsistencies, omissions, and outdated references.
- Examine the dependencies between activities.
- Annotate all errors clearly for correction.
Example Table for Fault Identification:
| Document Section | Error Found | Corrective Action |
| Risk Assessment | No PPE listed for chemical task | Include gloves, goggles, respirator |
| Work Schedule | Task B scheduled before Task A | Correct task order |
| Inspection Form | Missing signature | Obtain inspector signature |
Using this approach ensures learners cover all aspects of the document before making corrections.
Fault Identification Scenarios
Learners will be provided with intentionally faulty documents. Examples include:
Scenario: Faulty Non-Conformance Report (NCR)
- Original: “Welding completed, no defects observed. Signed by inspector.”
- Errors: Inspector not certified, missing date, no reference to welding standard.
- Correction: Add certified inspector details, date, and reference BS EN ISO 5817.
Scenario: Incomplete Risk Assessment
- Task: Erect scaffolding
- Faults: No hazard identification, missing control measures, no PPE assigned
- Correction: Complete hazard list, control measures, PPE, and supervision details
Scenario: Resource Allocation Error
- Task: Pour concrete
- Fault: Two teams scheduled using same mixer simultaneously
- Correction: Reallocate mixer or stagger task schedule
Correcting and Rewriting Documents
Learners must rewrite documents while:
- Retaining original structure
- Including all missing information
- Referencing correct UK legislation
- Ensuring readability and professionalism
Example Table: Before and After
| Section | Original | Corrected |
| Task Schedule | Pour concrete before formwork | Pour concrete after formwork inspected |
| Resource Assignment | 2 unskilled labourers | Assign skilled mixer operator + 2 labourers |
| Inspection Form | Slump test result N/A | Slump test 75 mm, BS EN 206, signed by certified inspector |
Linking Fault Identification to Unit Learning Outcomes
This KPT develops competencies aligned with the unit learning outcomes:
- Identify work activities, assess resources, plan sequence: Correct task schedules and resource allocation.
- Obtain clarification when resources unavailable: Simulate missing tools or personnel.
- Identify interdependent activities: Detect scheduling conflicts and dependencies.
- Recognize changed circumstances: Adapt work programme to site changes.
- Evaluate work activities against project requirements: Ensure compliance with legislation, quality standards, and site conditions.
Learner Task
You are required to:
- Review 3–5 assessor-provided documents containing intentional errors: NCR, risk assessment, inspection form, resource allocation plan.
- Identify and annotate all errors, omissions, and inconsistencies.
- Rewrite each document, ensuring:
- Compliance with UK Health & Safety and Construction regulations
- Logical task sequence and resource allocation
- Correct referencing of standards and inspections
- Submit:
- Annotated original documents
- Corrected documents
- Reflection (200–300 words) describing the approach and rationale for corrections
Submission Guidelines
- Submit all documents in PDF or Word format
- Include name, date, and unit title on all documents
- Highlight corrections clearly (track changes or colour-coded)
- Deadline: As per assessor schedule
- Assessment Criteria: Accuracy, completeness, compliance with UK regulations, attention to detail, clarity of corrections, reflection quality
