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Inspire College of Technologies

Mini Case Study Task: Methods & Best Practices

Mini Case Study Task Methods Explained: ProQual Level 7 Leadership Insights

Table of Contents

  • Mini Case Study Task Methods Explained: ProQual Level 7 Leadership Insights
    • Introduction
    • Mini Case Study 1: Digital Technology Failure and Safety Culture Weakness
      • Scenario
      • Guided Questions
    • Mini Case Study 2: Biohazard Risk and Poor Containment Practices
      • Scenario
      • Guided Questions
    • Mini Case Study 3: Ecological Harm and Weak Environmental Controls
      • Scenario
      • Guided Questions
    • Mini Case Study 4: Ergonomic Failures and Increased Injury Risk
      • Scenario
      • Guided Questions
    • Mini Case Study 5: Biological Outbreak and Poor Preparedness
      • Scenario
      • Guided Questions
    • Mini Case Study 6: Chemical Instability and Failure Scenario
      • Scenario
      • Guided Questions
    • Mini Case Study 7: Physical Accident and Causal Analysis
      • Scenario
      • Guided Questions
    • Learner Task

Introduction

This task helps the learner develop high-level analytical ability by examining realistic workplace situations linked to safety culture, sustainability, and global performance pressures. Mini case studies allow the learner to interpret critical incidents, assess root causes, evaluate risk control failures, and apply UK regulatory duties to practical decisionmaking.
Each case study reflects the modern challenges of digital transformation, biological hazards, ecological duties, ergonomic design failures, outbreak readiness, chemical instability, and physical hazard causation. These challenges influence both the strategic and operational responsibilities of senior health and safety leaders.
The purpose of this Knowledge Providing Task is to strengthen the learner’s capability to think critically, identify underlying problems, and recommend solutions grounded in evidence, law, and sustainable practice. This approach reflects the high expectations placed on Level 7 safety professionals, who must demonstrate leadership thinking, informed judgement, and practical competence.
The case studies below are designed to be realistic, complex, and multi-layered. They help the learner understand how poor culture, weak communication, gaps in training, and organisational pressure can create dangerous situations. Each scenario connects directly to the learning outcomes of this unit and is followed by guided analytical questions.

Mini Case Study 1: Digital Technology Failure and Safety Culture Weakness

Scenario

A large manufacturing plant recently installed an advanced digital monitoring system that controls pressure, temperature, and ventilation in several production areas. Sensors feed real-time data into a central digital dashboard.
During a night shift, workers notice repeated warning messages appearing on handheld digital devices. The alarms indicate rising pressure inside one of the chemical mixing units. Operators silence the alarms because they believe it is a known sensor fault. No manual verification is done.
After two hours, the pressure rises beyond safe limits. A minor release occurs through a safety vent. Nobody is injured, but production is stopped for 36 hours.

An internal investigation highlights several issues:

  • Workers have little understanding of digital system behaviour
  • No refresher training on the new system
  • Near-miss reports were not submitted about the “false alarm” pattern
  • Supervisors relied heavily on automated alerts and performed no physical checks
  • Maintenance logs show overdue servicing of pressure sensors

Relevant UK legislation includes the Health and Safety at Work Act 1974, Management Regulations 1999, and PUWER 1998.

Guided Questions

  • What weaknesses in safety culture contributed to the incident?
  • How should leaders balance trust in digital technology with manual verification?
  • What training or competence issues are visible in this scenario?
  • Which legal duties were breached under UK law?
  • What sustainable long-term controls should be introduced to prevent recurrence?

Mini Case Study 2: Biohazard Risk and Poor Containment Practices

Scenario

In a research laboratory, staff work with ACDP Hazard Group 2 biological agents. A junior technician accidentally drops a sample container on the floor. The container cracks, and a small amount of material spills onto the work surface.
Instead of activating the spill response procedure, the technician wipes the liquid with tissue and places it in a general waste bin. They do not report the incident. Two days later, another employee reports flu-like symptoms and goes off sick. The laboratory manager becomes concerned and initiates an internal review.

Investigators find:

  • Spill kits were available but poorly located
  • The technician had not received refresher training under COSHH
  • The incident reporting culture was weak
  • Several workers did not fully understand containment levels
  • Cleaning staff had unknowingly handled contaminated waste

Guided Questions

  • What failures in biohazard risk assessment and control can be identified?
  • How did poor safety culture increase the severity of the situation?
  • Which requirements of the COSHH Regulations 2002 were not met?
  • What improvements should be made to containment procedures?
  • How can leaders build trust so that staff report incidents immediately?

Mini Case Study 3: Ecological Harm and Weak Environmental Controls

Scenario

A construction company is working near a protected watercourse. Rainfall causes runoff from the site to flow toward a drainage area. Workers notice cloudy water entering a nearby stream. They assume it is harmless soil washout, so no report is made.
Three days later, the local environmental regulator inspects the area after a member of the public reports dead fish downstream. Sampling confirms elevated levels of concrete wash material and suspended solids.

The company discovers:

  • Silt fences were incorrectly installed
  • A concrete washout point overflowed during rainfall
  • Temporary bunds failed due to poor maintenance
  • No ecological risk assessment was completed
  • Workers were unaware of the environmental permit conditions

Relevant law: Environmental Protection Act 1990 and Environmental Permitting Regulations 2016.

Guided Questions

  • What failures in ecological risk assessment contributed to the incident?
  • What aspects of site culture influenced worker behaviour?
  • Which ecological safeguards should have been in place?
  • How do UK environmental laws apply in this scenario?
  • What sustainable controls should be implemented to prevent future incidents?

Mini Case Study 4: Ergonomic Failures and Increased Injury Risk

Scenario

A warehouse has recently increased production levels. Workers are required to lift heavier items more frequently. Mechanical lifting equipment is available, but workers avoid it because they believe it slows them down.
Within three weeks, four workers report back strain injuries. One worker is absent for over a month. The supervisor admits that manual handling assessments have not been reviewed for over a year. Some workstations are poorly designed, with repetitive twisting movements required.
UK requirements: Manual Handling Operations Regulations 1992 and DSE Regulations 1992.

Guided Questions

  • What ergonomic hazards led to these injuries?
  • How did organisational culture contribute to workers avoiding lifting aids?
  • What improvements could engineering controls provide?
  • Which UK regulatory duties were breached?
  • How can leadership promote ergonomic safety sustainably?

Mini Case Study 5: Biological Outbreak and Poor Preparedness

Scenario

A food processing facility experiences several cases of illness among workers. Symptoms include fever, cough, and fatigue. Some employees continue working despite symptoms because they fear losing pay. Ventilation in the processing area has not been serviced for over a year.

During inspection, it is discovered that:

  • Workers are unclear about sickness reporting rules
  • Cleaning schedules had been reduced to save costs
  • PPE availability was inconsistent
  • Isolation procedures were not followed
  • Managers underestimated the risk of rapid transmission

Relevant law: COSHH 2002, Public Health (Control of Disease) Act 1984, and UKHSA guidance.

Guided Questions

  • What weaknesses in outbreak risk assessment contributed to the spread?
  • What behavioural and cultural factors increased the risk?
  • Which legal duties were not followed?
  • How should outbreak control measures be strengthened?
  • How can leaders maintain business continuity and worker wellbeing?

Mini Case Study 6: Chemical Instability and Failure Scenario

Scenario

A factory mixes flammable chemicals. One mixing vessel shows early signs of temperature rise. The operator notices a slight smell but assumes it is normal. The temperature gauge shows gradual increase, but the digital system does not trigger an alarm because the calibration is overdue.

The vessel overheats, causing a pressure release through a rupture disc. No one is hurt, but the event had potential for significant escalation. Supervisors later admit that:

  • Workers were behind schedule and under pressure
  • Chemical compatibility checks were not followed
  • The digital alarm system was not tested as required
  • Emergency shutdown training was outdated

Relevant law: DSEAR 2002, COSHH 2002, COMAH 2015, and HSWA 1974

Guided Questions

  • What chemical failure scenario occurred in this case?
  • What warning signs were missed and why?
  • Which UK regulations apply to this incident?
  • What long-term chemical safety measures should be implemented?
  • How can organisational culture reduce pressure-driven risk taking?

Mini Case Study 7: Physical Accident and Causal Analysis

Scenario

A worker in a metal fabrication shop suffers a hand injury when a rotating tool catches their glove. They were attempting to adjust the tool while it was still running. CCTV later shows that the worker was rushing due to a production target. The guard was removed earlier in the day to “improve efficiency.”

A causal investigation identifies deeper issues:

  • Supervisors rewarded speed over safety
  • Poor enforcement of lock-out procedures
  • Maintenance staff did not reinstall the guard correctly
  • Workers lacked refresher training under PUWER 1998
  • No challenge culture existed to stop unsafe behaviour

Guided Questions

  • What immediate and underlying causes contributed to this incident?
  • How should accident causation models (e.g., Swiss Cheese, 5 Whys) be applied here?
  • What organisational behaviours created unsafe pressure?
  • What legal breaches are identifiable?
  • What long-term cultural improvements should leadership introduce?

Learner Task

The learner must complete the following:

  1. Select any two mini case studies from the list provided.
  2. Analyse each case in depth, using the guided questions.
  3. Provide responses that:

o Identify hazards and control failures
o Apply relevant UK legislation
o Evaluate cultural, behavioural, and organisational influences
o Recommend sustainable and strategic improvements
o Demonstrate leadership-level reasoning

  1. Write the analysis in formal academic format (approx. 1,500–2,000 words).
  2. Ensure the analysis reflects the learning outcomes for this unit.

About Learning

Welcome to Inspire College of Technologies. We are a leading provider of technical and professional courses. Our goal is to empower individuals with the skills and knowledge necessary to excel in their chosen field.

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