ICTQual AB Quality Assurance Expert Certification (QAEC)
In today’s competitive global market, the demand for qualified quality assurance professionals is at an all-time high. The ICTQual AB Quality Assurance Expert Certification (QAEC) is an internationally accredited program tailored for individuals aiming to master the principles, methodologies, and tools essential for ensuring compliance, consistency, and excellence in products and services.
This certification is specifically designed to develop high-level quality assurance expertise across industries such as manufacturing, oil & gas, construction, healthcare, pharmaceuticals, automotive, IT services, and more. It provides participants with a comprehensive understanding of ISO standards, Total Quality Management (TQM), Six Sigma, Lean methodologies, internal audits, CAPA (Corrective and Preventive Actions), risk-based thinking, and regulatory frameworks.
Through a structured curriculum and real-world case studies, the QAEC empowers professionals to lead and manage quality systems, conduct effective internal and supplier audits, and promote a culture of continuous improvement within their organizations. It’s not just a certification—it’s a strategic qualification that enhances your professional credibility, career growth, and ability to deliver tangible results.
Whether you are an experienced quality control officer looking to elevate your role or a newcomer aiming to establish yourself as a quality assurance expert, this certification provides the practical knowledge, tools, and international recognition you need to excel.
To ensure a productive and successful learning experience, applicants must meet the following entry criteria before enrolling in the ICTQual AB Quality Assurance Expert Certification (QAEC):
- Minimum Age: Candidates must be 18 years or older at the time of enrollment.
- Educational Qualification: A minimum of secondary education or equivalent is recommended to help learners effectively grasp key quality assurance concepts.
- Industry Awareness: While not mandatory, prior exposure to workplace operations, production environments, or administrative processes is beneficial for contextual understanding.
- English Language Proficiency: Since the course content and assessments are delivered in English, learners should have a strong command of written and spoken English, particularly in understanding technical and quality-related terminology.
These entry standards are designed to ensure that all participants are equipped to fully engage with the course material and apply their learning in real-world quality assurance roles.
Mandatory Units
This qualification, the ICTQual AB Quality Assurance Expert Certification (QAEC), consists of 5 mandatory units.
Mandatory Units
- Principles of Quality Assurance and System Management
- Internal Auditing Techniques and Compliance Monitoring
- Documentation Control and Quality Record Management
- Quality Performance Metrics and Data Analysis
- Continuous Improvement, Corrective Actions, and Risk-Based Thinking
Learning Outcomes for the Study Units:
Principles of Quality Assurance and System Management
- Understand the core principles of quality assurance and their role in organisational performance
- Describe the structure and function of a Quality Management System (QMS)
- Identify responsibilities within a quality assurance framework
- Recognise the importance of customer focus, leadership, and process approach in quality management
- Apply quality assurance principles to support continuous compliance and improvement
Internal Auditing Techniques and Compliance Monitoring
- Understand the purpose and benefits of internal quality audits
- Plan and conduct internal audits using standard procedures and checklists
- Identify non-conformities and opportunities for improvement during audits
- Prepare audit findings and contribute to post-audit reviews
- Support compliance with industry regulations and organisational standards
Documentation Control and Quality Record Management
- Understand the role of documentation and records in maintaining quality systems
- Apply document control procedures to ensure accuracy, version control, and accessibility
- Develop and maintain quality records aligned with regulatory and audit requirements
- Ensure proper handling, storage, and retrieval of controlled documents
- Support traceability and accountability through effective record-keeping practices
Quality Performance Metrics and Data Analysis
- Identify key quality indicators (KPIs) used to measure system effectiveness
- Collect, analyse, and interpret quality performance data
- Use tools such as Pareto charts, histograms, and control charts to evaluate trends
- Report findings to support decision-making and process improvement
- Monitor quality objectives and evaluate performance against targets
Continuous Improvement, Corrective Actions, and Risk-Based Thinking
- Apply the principles of continuous improvement within a QMS
- Conduct root cause analysis using structured problem-solving tools
- Develop and implement corrective and preventive action (CAPA) plans
- Apply risk-based thinking to anticipate quality issues and minimise impact
- Promote a proactive quality culture within teams and departments
The ICTQual AB Quality Assurance Expert Certification (QAEC) is ideal for professionals and aspiring individuals who are committed to ensuring quality, compliance, and continuous improvement within their organizations. This course is designed for:
- Quality Assurance Professionals seeking formal recognition and advanced expertise in QA systems and methodologies.
- Quality Control Inspectors and Supervisors aiming to enhance their knowledge of industry standards and auditing processes.
- Engineers and Technicians involved in production, manufacturing, or technical services who want to improve quality outcomes and reduce operational risks.
- Compliance Officers and Internal Auditors looking to strengthen their ability to assess, implement, and monitor quality management systems.
- Managers and Team Leaders responsible for overseeing quality performance, process improvements, or regulatory adherence.
- Recent Graduates or Job Seekers who want to pursue a rewarding career in quality assurance across various sectors.
- Consultants and Trainers specializing in business process improvement or quality system development.
Whether you’re working in manufacturing, oil & gas, healthcare, construction, IT, or service industries, this certification equips you with the practical skills and international credentials to stand out in the competitive field of quality assurance.
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