ICTQual AB Level 3 Award in E-Document Controlling
The ICTQual AB Level 3 Award in E-Document Controlling is a foundational qualification designed to equip learners with essential knowledge and practical skills in electronic document management (EDM) and digital information control. As industries worldwide transition to paperless workflows, the demand for skilled professionals in e-document control and digital file governance continues to grow rapidly.
This internationally recognized course introduces best practices for managing, storing, securing, and retrieving digital documents in line with global standards such as ISO 15489 (Records Management) and ISO 9001 (Quality Management Systems). Learners will develop a solid understanding of version control, access permissions, metadata tagging, document lifecycle, and electronic archiving techniques used across sectors like construction, engineering, oil & gas, healthcare, and corporate environments.
Ideal for beginners, administrative staff, and early-career professionals, the Level 3 Award provides the technical foundation required to manage e-documents efficiently using common tools and platforms. It is also a stepping stone toward more advanced qualifications in document control, compliance, or digital records management.
To ensure a successful learning experience, learners must meet the following entry requirements before enrolling in the ICTQual AB Level 3 Award in E-Document Controlling:
- Minimum Age: Candidates must be 18 years of age or older at the time of registration.
- Educational Background: A minimum of secondary school education or an equivalent qualification is recommended to support understanding of the course content.
- IT Literacy: Learners should possess basic computer skills, including the ability to use email, word processing applications, spreadsheets, and digital file management systems.
- English Language Proficiency: A good command of written and spoken English is essential, as the course materials, instructions, and assessments are delivered in English.
These entry requirements are designed to ensure that learners are adequately prepared to engage with the program and successfully apply the principles of electronic document controlling in a professional setting.
Mandatory Units
This qualification, the ICTQual AB Level 3 Award in E-Document Controlling, consists of 3 mandatory units.
Mandatory Units
- Principles of Electronic Document Control and Digital Record Management
- Electronic Document Handling Systems and Workflow Processes
- Compliance, Security, and Best Practices in E-Document Management
Learning Outcomes for the Study Units:
Principles of Electronic Document Control and Digital Record Management
- Understand the fundamentals of electronic document control and its importance in modern organisations
- Identify types of digital records and their roles within operational and compliance frameworks
- Explain the digital document lifecycle, including creation, approval, modification, and archiving
- Recognise the responsibilities of e-document controllers in managing information integrity
- Demonstrate knowledge of metadata, indexing, and digital classification techniques
Electronic Document Handling Systems and Workflow Processes
- Use electronic document management systems (EDMS) to organise, retrieve, and update digital files
- Apply workflow procedures for version control, access permissions, and document routing
- Configure folder structures and naming conventions for efficient electronic storage
- Monitor and track changes within digital workflows
- Maintain accuracy and traceability in document handling processes
Compliance, Security, and Best Practices in E-Document Management
- Identify key compliance requirements related to electronic document control (e.g., data protection, audit readiness)
- Apply digital security protocols to safeguard sensitive and confidential information
- Conduct basic internal checks to ensure document accuracy and regulatory alignment
- Follow industry best practices for digital file retention, backup, and disaster recovery
- Promote continuous improvement in electronic document management procedures
The ICTQual AB Level 3 Award in E-Document Controlling is designed for individuals seeking to gain essential skills in managing digital documents and supporting efficient information workflows in modern organizations. This course is ideal for:
- Entry-Level Professionals looking to begin a career in document control or digital records management.
- Administrative Assistants and Office Staff who handle electronic files, correspondence, and project documentation.
- Project Coordinators and Site Clerks responsible for managing and updating technical and operational records.
- Quality Assurance and Compliance Support Staff involved in maintaining digital documentation systems.
- Technical Assistants and Data Entry Clerks looking to upskill in electronic document handling and control procedures.
- Graduates and Job Seekers aiming to build marketable skills in e-document management across industries.
- Professionals transitioning from paper-based to digital documentation environments.
This qualification is especially relevant for individuals working in construction, engineering, oil & gas, healthcare, logistics, IT services, education, and corporate sectors, where accurate and secure handling of digital documents is essential.
Whether you’re starting out or enhancing your current role, this course provides the practical knowledge and technical foundation to manage electronic documentation with confidence and efficiency.
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